Bowling Center Attendant

Grand Sierra Resort And Casino Reno , NV 89510

Posted 1 week ago

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Must be well groomed and professional, meeting GSR's standards of appearance at all times.

  • Knowledge and adherence of all GSR and departmental policies and procedures ensuring the highest levels of customer service.

  • Communicate with guests professionally, answering questions and offering assistance when possible.

  • Know all hotel amenities, services, and outlets; making recommendations to fit guest needs.

  • Possess a strong attention to detail maintaining the cleanliness of the bowling center and surrounding areas.

  • Ensure all bowling equipment (i.e. bowling balls, rental shoes, lanes, pinsetters and furniture) are in proper working condition at all times.

  • Accurately and efficiently operate the Pulse Automated Scoring System, starting and closing games for all guests/employees, appropriately billing all guests/employees in POS for games purchased, and assisting guests/employees with scoring issues.

  • Accurately and efficiently operate Spare Time Snack Bar ensuring that all food preparation procedures and recipes are followed to ensure the highest level of customer satisfaction.

  • Accurately and efficiently operate a Point of Sale System (POS), creating checks for all guests/employees appropriately billing, and closing out all transactions.

  • Adhere to department standards at all times as well as promoting a neat, clean and organized environment.

  • Attend and participate in all meetings as required.

  • All other duties as assigned by management.

JOB REQUIREMENTS

  • Minimum age requirement 16 years old.

  • Previous experience working in the hospitality industry or bowling setting preferred.

  • Exceptional oral and written communication skills with the ability to read, write, and speak English.

  • Ability to respond to questions effectively and present information in a clear and professional manner.

  • Must possess excellent time management, problem solving and organizational skills with the ability to prioritize and complete tasks quickly and efficiently.

  • Must be able to work all shifts including holidays, nights, and weekend hours as business needs dictate.

  • Ability to work under pressure in a high volume outlet, maintaining a clean, stocked, and organized section while adhering to department standards.

  • Must be able to meet all physical requirements to successfully perform job duties.

  • Any additional requirements to be determined based upon the needs of the hotel and or management.

LICENSES/CERTIFICATES

Ability to obtain/renew all government required licenses or certification for position

  • Alcohol Awareness
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Bowling Center Attendant

Grand Sierra Resort And Casino