Gateway Church Southlake , TX 76092
Posted 1 week ago
Summary of Position
Principle Responsibilities
Assist the Events Coordinator in communicating event details to the multi-campus bookstore team.
Help set up and supervise conference stores and product tables at major conferences and events.
Coordinate sales details of guest speaker products for weekend services.
Communicate with speakers and ministries to obtain information regarding relevant resources for speaking events and book signings.
Recruit and lead volunteer teams for events and ongoing bookstore support.
Conduct ongoing volunteer emails and phone calls.
Organize monthly volunteer team lunches and dinners.
Schedule volunteers for multiple events throughout the year.
Create conference signage and other graphic signage for non-conference events.
Possess self-motivation and a solid understanding of graphic design (using programs such as Canva), software systems, and processes.
Provide strong customer service by helping to facilitate book signings and product tables for guests and in-house authors during weekend services or at special events.
Collaborate effectively with Gateway Bookstore managers, Gateway staff, and other Gateway ministries.
Help to oversee large operations/projects with detailed knowledge of internal aspects.
Required Skills and Job Complexity
a) Unique Skills and Knowledge
Retail & Marketing Experience
Guest/customer service
Experience with MS Office software and Point of Sale Software.
Ability to analytically, strategically, and tactically organize and structure projects.
Demonstrated knowledge of project management principles, methods, and techniques.
Proven experience managing multiple simultaneous projects.
Established ability to pay persistent attention to detail while maintaining the ability to see the overall vision.
Confirmed inventory management skills.
In-depth Gateway Church product knowledge
b) Problem Solving and Decision Making
Solution-oriented
Creative problem-solving
Analytical
A positive approach to problem-solving.
Able to make decisions with little or no supervision.
c) Relational Connections
Vendors, Gateway staff, Congregation members (everyone)
Strong verbal and written communication skills with:
Customer, Department, and Pastoral staff
Product vendors
Suppliers
Strong teamwork, communication, and interpersonal skills
Ability to administrate and prioritize various workloads, executing appropriate judgment and confidentiality
d) Preferred Education/Certification(s)
High School Diploma
Prior experience in events and/or retail preferred.
e) Physical Capabilities
Ability to lift up to 50 lbs.
Ability to stand for long periods of time
Competencies Critical to this Position
Core Competencies
Able to work in a fast-paced environment with deadlines
Analytical & Detail-oriented
Self-motivated
Flexible/teachable
Servant-oriented
Communication, both written & verbal
Collaboration
Technical Competencies
Proficiency in MS Office (including Excel, Word, & PowerPoint) - intermediate
Proficiency in Adobe Pro - basic
Lightspeed POS platform
Internet, computer & networking technologies
Strong aptitude for digital technologies
Proficiency in Canva
Key Performance Measurements
Strong communication with Supervisor, team, and other departments
Guest Experience
Team Development
Volunteer Connection
Productivity, efficiency, and accuracy of work duties performed.
Ability to independently perform job functions with minimal supervision.
Consistent innovation, and implementation of new systems & tools
Demonstration of a high standard of quality control & inspection.
Campus stores and Departments serviced, questions answered, and problems solved.
Personal growth (spiritual, professional, relational)
Team growth (spiritual, professional, relational)
This description is not all inclusive, and other duties may be assigned as necessary.
Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.
Employment Requirement: All Staff must be a member or become a member of Gateway Church upon employment.
Gateway Church