Bookstore Clerk - Temporary

Classification Title Temporary Non-Exempt Working Title Bookstore Clerk

• Temporary Datatel Position ID STST0TEMPNEX0A Annual Hours As needed or assigned not to exceed 29 hours per week and 750 hours in a fiscal year. Placement Range $12.00 per hour Position Type Temporary Part-time Job Category Non-Exempt General Description

The Bookstore Clerk is responsible for performing a variety of sales floor related duties with providing exceptional customer service being the main focus. Duties include stocking shelves, answering the phone, greeting customers, responding to bookstore questions regarding textbooks, merchandise, policies, assist in cleaning, and other sales floor functions

Reports To Retail Management Assistant What position(s) reports to this position?

None

Minimum Education/Experience

Applicants must be at least 18 years old.

Required Knowledge, Skills & Abilities

Positive human relation and oral communication skills

Ability to take initiative and complete tasks in a timely manner

Ability to work occasional evening hours during times of peak demand

Physical Demands/Working Conditions

GENERAL PHYSICAL REQUIREMENTS:

Medium work: This position requires the person to occasionally exert up to 50 pounds of force and frequently exert up to 20 pounds of force and/or up to 10 pounds of force constantly to grasp, lift, carry, push, pull, or otherwise move objects.

2.PHYSICAL ACTIVITIES:

This position requires the person to frequently communicate with and listen to colleagues and customers to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position requires the person to frequently move about the Bookstore to assist customers and perform the essential functions of the position.

This position requires the person to frequently remain in a standing and stationary position.

This position frequently requires the person to operate a computerized point of sale system and other office equipment to complete other activities necessary to perform the essential functions of the position.

This position requires the person to frequently operate a computerized point of sale system and other equipment that involves repetitive motions of wrists, hands, and fingers.

This position requires the person to frequently position self to access merchandise/materials that may be above head or at ground level.

This position requires the person to frequently use upper and lower body to exert force up to 50 pounds to push, pull, grasp, and/or lift materials or equipment.

This position requires the person to frequently position self to work with Bookstore materials/merchandise/equipment, to assist customers, and to perform the essential functions of the position.

3.VISUAL ACUITY:

This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

4.WORKING CONDITIONS

This position's essential functions are performed in an indoor retail setting.

Preferred Qualifications

Retail experience

Customer service experience

Required Training Work Hours

Hours will vary on the following days and times:

Monday

• Friday 8 a.m. to 5 p.m.

Not to exceed 29 hours per week

May work other hours during the year on an as needed basis.

Department Bookstore Job Open Date 07/11/2023 Job Close Date 06/30/2024 Open Until Filled No HR Contact Brandon Thomas Special Instructions to Applicants Posting Number Student, Work Study, Temporary_0402717

Job Duties

Job Duties (Position Specific)

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement)

Greet and assist Bookstore customers

Assist customers in selecting merchandise

Stock shelves, prices merchandise, and assists in creating merchandise displays

Return merchandise to the floor that has been brought back for a refund

Serve as a back-up to the regular part-time sales associates. Answers the telephone and refers calls to appropriate individuals

Cashier using computer point of sales system during rush

Assist in data entry of merchandise

Organize and maintains cleanliness of the Bookstore by vacuuming, dusting, and straightening the shelves

During book buy back period, works with staff to clean, price, and re-stock the used books

Provide exceptional customer service to all patrons of the Bookstore

Advise the Retail Management Assistant on significant matters and supports the members of management in the achievement of their goals and operational purposes

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures

Contribute to a safe educational & working environment.

Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur