Bookseller (Store#681)

Books-A-Million, Inc. Conway , NH 03813

Posted 2 weeks ago

Job Description

Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.

Roles and Responsibilities

  • Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.

  • Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs.

  • Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.

  • Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.

  • Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.

  • Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

  • Interpersonal Skills

  • Self-Management

  • Communication Skills

Job Requirements

Core Competencies

  • Interpersonal Skills

  • Self-Management

  • Communication Skills

Qualifications and Education Requirements

  • High School diploma or equivalent

  • Previous retail sales experience preferred

Preferred Skills

  • Computer skills and cash register skills

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time.

  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

  • Must be able to lift objects up to 60 lbs. with or without assistance.]

  • Must be able to communicate using speech, sight, and sound with or without assistive device.

  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

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Bookseller (Store#681)

Books-A-Million, Inc.