Bookseller - Part-Time

Barnes & Noble, Inc. Asheville , NC 28804

Posted 2 months ago

Job Description:

As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer. You care about and value people and exemplify our core values.

Employment Type

Part-Time

Essential Functions

  • Deliver exceptional customer service that ensures sales and high levels of customer satisfaction.

  • Execute on the four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering.

  • Greet and establish rapport with customers, proactively engaging them in conversations about our products, services and promotions to determine their needs and recommend the right products.

  • Ensure all customer transactions are processed accurately and in a timely manner.

  • Share knowledge and enthusiasm about all our products, services, and promotions, providing a personalized experience to multiple customers at the same time.

  • Respond to customer's concerns and questions, and secure the sale.

  • Drive customer loyalty through successful selling of Memberships, gift cards, Kid's Club and other sales initiatives.

  • Communicate specific product needs to managers to ensure the store is stocked appropriately with in-demand titles and customer requests.

  • Recover the selling floor during each shift by, gathering and restocking items, straightening bookcases, maintaining tables in the Caf, maintaining restroom cleanliness, and performing other store housekeeping tasks.

  • Support and promote business development sales and in-store events

  • Assist in any area of the store as needed.

  • Adhere to all inventory and loss prevention standards.

  • Help orient new booksellers, ensuring a smooth acclimation to the store and our bookselling culture.

Qualifications

  • Passion for selling

  • Strong communication skills

  • Spend the majority of time on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

  • Availability for early mornings, evenings, weekends and holidays to align with store needs

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Cashier

Harris Teeter, LLC

Posted Yesterday

VIEW JOBS 2/24/2021 12:00:00 AM 2021-05-25T00:00 This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires following correct bagging procedures, providing carryout and parcel pickup service, loading merchandise into customer vehicles, and returning shopping carts into the store. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age. PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers. REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, bagger technical skills, and product knowledge. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision and depth perception. WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate. Harris Teeter, LLC Asheville NC

Bookseller - Part-Time

Barnes & Noble, Inc.