Bookseller- Cafe (Part-Time)- Penn State Bookstore, University Park, PA

Barnes & Noble, Inc University Park , PA 16802

Posted 2 months ago

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.

The Cafe is a high energy, fast-paced department where your customer service, food handling, listening, problem-solving, and team-work skills will be exercised.

Expectations

  • Greet customers, determine their needs, answer questions, and describe upcoming and current services and products.

  • Prepare and serve a variety of hot and cold food and drinks following prescribed recipes and techniques.

  • Set up or restock displays, wrap, label, date, and rotate food items for sale.

  • Operate equipment; troubleshoot breakdowns; maintain supplies; and perform preventive maintenance.

  • Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards.

  • Replenish customer service stations, order/receive supplies or products, take out trash.

  • Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.

Physical Demands

  • Frequent movement within the store to access various departments, areas, and/or products.

  • Ability to remain in a stationary position for extended periods.

  • Frequent lifting.

  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Qualifications

  • Candidates must be a minimum of 18 years of age to be considered for employment.

  • High school diploma/GED required.

  • Previous food handling experience preferred.

  • High-energy, friendly personality, with strong communication skills to interact with a variety of people.

  • Outstanding customer service skills to match customers to products that meet their needs.

  • Basic math, keyboarding, and data entry skills.

  • Flexibility in scheduling is necessary.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Department Manager Tech Shop / Apple Store (FullTime) Penn State Bookstore University Park PA

Barnes & Noble, Inc

Posted 4 weeks ago

VIEW JOBS 8/19/2021 12:00:00 AM 2021-11-17T00:00 Barnes & Noble College is a retail environment like no other - uniquely focused on delivering outstanding customer service. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. As a Department Manager in our Tech Shop you will spend the majority of your time on the sales floor supporting all technology needs, supervising Tech Booksellers, and modeling Wow customer service. You will provide direct oversight to the Tech Shop department, and ensure that our booksellers are current on all product trends and technology that our customers want. You will engage with customers to explain, advise, and assist them with making appropriate technology purchases. A Department Manager must also be knowledgeable about general store operations; enforce loss prevention procedures; and ensure that areas of the store are maintained and well merchandised. Expectations: * Provide on-site support for in-shop repair on a wide variety of computers and peripherals using advanced computer and electronic repair techniques and test equipment. * Ensure that quality service is provided in a timely manner; resources are effectively utilized; and that warranty services are conducted for full reimbursement from manufacturers. * Build relationships with third party vendors for technical information and repair solutions, while following established procedures to obtain parts; return defective/replaced parts; prepare accurate quotes, invoices, and billing. * Remain knowledgeable of new and emerging technologies, diagnostic, and test procedures. * Maintain a presence on the sales floor to greet customers, answer questions, communicate technical requirements/information to non-technical buyers, and assist with purchases when necessary. * Assign work and provide focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload. * Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store according to specific criteria. * Provide periodic assistance with processing sales transactions involving cash, credit, or financial aid payments. * Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. Physical Demands: * Frequent movement within the store to access various departments, areas, and/or products. * Frequent lifting and moving of personal computer hardware. * Frequent reaching, stooping, kneeling, crouching, and climbing ladders. * Ability to remain in a stationary position for extended periods. Qualifications: * Candidates must be a minimum of 18 years of age to be considered for employment. * Experience in a retail setting, marketing, and/or IT preferred. * 2-year experience as a computer repair technician; an equivalent combination of education, certification and experience will be considered. * A+ and/or Apple certified or able to achieve certification within 60 days required. * Experienced with Windows 7, 8, & 10 & Apple O/S & IMac. * Must have hardware diagnostics and repair experience. * Basic programming and web page development maintenance a plus. * Experienced with parts ordering and inventory control. * Knowledgeable of and able to use POS sales, billing, and inventory systems. * High energy, self-starter who is adept at work on independent and on team tasks. * Friendly personality, with strong written and verbal communication skills. * Outstanding customer service skills to work with vendors, customers, and team members. * Above average math and computer skills. * Ability to work a flexible schedule including evenings, weekends, and holidays. Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Barnes & Noble, Inc University Park PA

Bookseller- Cafe (Part-Time)- Penn State Bookstore, University Park, PA

Barnes & Noble, Inc