Job Title: Bookkeeper
FLSA Status: Hourly
Reports To: Head Bookkeeper
Responsible for working closely with all bookkeeping associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met. Contributes to store profitability by effectively managing all aspects of bookkeeping department operations, to include but not limited to: labor, expenses and guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures all department standards are being met in the bookkeeping department
Communicates and works cooperatively with Store Director, other department managers and bookkeeping associates to maintain standards and exceed guest expectations
Provides excellent services to all guests
Assists guests with finding items they are looking for while on the sales floor
Answers the telephone and assists guests using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied
Assists all department associates with daily responsibilities while leading by example
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
High School Education or equivalent combination of education and experience
Ability to deal tactfully and effectively with guests and all personnel
Good oral and written communication skills and the ability to handle situations
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee must possess the ability to sit for long periods of time
Requires fine finger and broad manual dexterity
The position requires the employee to lift up to 50 pounds on an occasional basis
The Bookkeeper position may be a part-time hourly position or a full-time hourly position.
Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.