Booking Specialist - Renton, WA

Bring your expertise and enthusiasm to a company that's eager to put your talents to use.

Booking Specialist

Our Booking Specialist supports the core system boarding process for residential, consumer and commercial loans in compliance with Bank standards and policies and regulatory requirements.

If you are a detailed loan booking professional with exceptional customer service and data entry skills, we want to talk to you!

Primary Responsibilities

• Interface new loans into core system and complete all required data entry fields.

• Process loan modifications, renewals, and extensions.

• Utilize core loan wizard to board loans purchased from, or participated with, third parties.

• Perform core file maintenance, as necessary.

• Analyze quality control feedback and ensure timely correction/maintenance of identified concerns, as appropriate.

• Analyze and resolve routine operational challenges often requiring research and partnership with other business unit managers or subject matter experts.

• Provide assistance to the Loan Servicing team, as volumes dictate.

• Assist with the development and implementation of process/procedure. enhancements designed to improve operational efficiency, turn times, accuracy, and quality of work.

• Complete special projects as assigned.

• Maintain necessary controls to protect the integrity of the Bank's resources and assets from fraud, waste, abuse, and mismanagement.

• Successful completion of required compliance related training within prescribed timelines.

• Other duties as assigned.

Competencies

• Ability to consistently deliver an exceptional customer experience.

• Rigorous attention to detail with quality control-oriented mindset.

• Strong oral and written communication skills required to interact with employees, peers, and senior management; make recommendations; prepare reports; and conduct presentations.

• Tactical as well as strategic thinker; aptitude for problem solving.

• Excellent organization, and delivery skills. Must be able to multi-task with frequent interruptions; be comfortable in a fast-paced, deadline driven, changing environment.

• Ability to remain flexible and withstand unpredictable changes to delivery deadlines.

• Perform duties with a sense of urgency.

• PC literate with proficiency with Word, Excel, Outlook, Fiserv DNA.

Desired Experience and Education

• High school diploma (or equivalent), college level course work preferred

• 2-3 years demonstrated experience in banking/financial institution loan operations environments

• Strong knowledge of commercial, residential and consumer lending products

• Strong knowledge of regulatory and compliance requirements related to loans

• Knowledge of and experience with loan accounting principles and concepts

About First Financial Northwest Bank

For the last 100 years, we have built our reputation as a provider of financial solutions, a concierge of professional connections, and a partner in community service. Be a part of the next generation of First Financial Northwest Bank and join the excitement!

We continually strive to recruit the most talented, motivated employees in their respective fields. By providing interesting work opportunities for personal and professional growth plus an environment that values teamwork and work-life balance, we can attract and retain outstanding individuals. We pride ourselves on providing excellent benefits, competitive salaries, and the opportunity for participation in the company's long-term success.

What we offer

• Competitive Pay

• 401(k)s Plan with matching contributions equal to 100% up to 5% with immediate vesting

• 401K profit-sharing contributions based on the bank's performance

• This position is eligible for PTO accrual up to 16 days per year of service subject to our policy's accrual maximum.

• 11 Paid Bank-Observed Holidays

• Comprehensive benefits package including medical, dental, and vision plans

• Health savings accounts

• Flexible spending accounts for medical or dependent care expenses

• Employer paid Life/AD&D

• Employer paid Short and long-term disability insurance

• Bonuses for employee and loan referrals

• Paid Volunteer Time

FFNWB is not currently offering Visa sponsorship for this position

First Financial Northwest Bank (FFNWB) is proud to be an Equal Opportunity Employer. FFNWB does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.