Books-A-Million, Inc. Conway , NH 03813
Posted 2 months ago
The Book Lead oversees the maintenance and merchandising of all book departments, including, but not limited to Best-Sellers, Action Alley/Seasonal Sets, Bargain, and Kids. The Book Lead is also the primary trainer on these areas for new associates and managers.
Roles and Responsibilities
Train all new Associates on the different book departments and products
Review the Key Metrics, and Line Item Discount reports weekly to identify any training opportunities
Ensure an understanding of the Action Alley Feature Rank and Category Sales Review
Ensure product is merchandised correctly in relevant departments
Ensure Action Alley is set and merchandised to company standards
Coordinate the Tuesday Task process for all book departments
Coordinate the COMP process for all book departments
Coordinate the Markdown process and ensure product counts are updated.
Adhere to all Books-A-Million Policies and Procedures
Perform other duties as assigned
Qualifications and Education Requirements
18 years of age or older
Positive background check
High School diploma or equivalent
Completion of all required training courses
Comprehensive product knowledge
Strong customer service skills
Strong training skills
Demonstrated ability to act in a mature and conscientious manner
Physical and Environmental Requirements
Must be able to sit at a computer or desk for extended periods of time.
Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
Must be able to lift objects up to 25 lbs. with or without assistance.
Must be able to communicate using speech, sight, and sound with or without assistive device.
Must be able to stand, walk, stoop or crouch while performing daily activities of the job.