Bob's Steak & Chop | Assistant General Manager

Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Bob's Steak & Chop Assistant Manager for the beautiful new Barton Creek Resort & Spa!

We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

Responsibilities

• Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.

• Must maintain full familiarity with menus and knowledge of beverage offerings.

• Ensure all staff has completed side work checklists for dining room.

• Assist in overall management of the outlet.

• Spot check liquor pars and order daily supplies.

• Hold pre-shift meetings.

• Follow up on established training steps.

• Handle guest comments and complaints and ensure member and guest satisfaction.

• Communicate with guests and receive feedback.

• Stay on the floor during peak hours.

• Observe, teach and correct staff's service in a professional manner.

• Examine food preparation and beverage presentation.

• Responsible for scheduling, completing weekly payroll, and forecasting.

• Participate in interviewing/recruiting new employees.

• Prepare maintenance requests and follow-up.

• Monitor food and liquor requisitions and food waste.

• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

• Approve paid time off requests.

• Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.

• Maintain work email and responses.

• Maintain knowledge of the resort property and events.

• Conduct monthly department and OST meetings.

• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

• Participate in company required trainings.

• Must be familiar with and adhere to all liquor liability laws.

• Must know emergency procedures and work to prevent accidents.

Qualifications

• Must have and maintain current Texas Food Handlers and TABC certifications.

• 2 years experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4 star high volume Restaurant or hotel is preferred.

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

• Must be able to work in a fast paced environment and multi task.

• Prior serving and cash handling experience preferred.

• Must be able to work flexible shift including nights, weekends, and holidays.

• Collaborate with culinary team in creative in food presentations, specials and promotions.

• Familiarity with food and beverage cost controls.

• Flexible schedule including evenings, weekends, and holidays.

• Understanding previous culinary training or experience with Menu Design.

Physical Requirements:

• Must be able to stand and walk for an extended period of time or for an entire shift.

• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment:

• Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.

• Exposure to various hazardous chemicals.

• Exposure to food items and beverages.

Tools & Equipment:

• Kronos, OnTrack, Birchstreet, Microsoft Office, Synergy, ResDiary

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com