Bnpl Solution Product Manager - Global Payment (Multiple Positions)

About ByteDanceFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join UsCreation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.Join us.

About the TeamOur team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

ResponsibilitiesDevelop and refine our BNPL product roadmap and strategy, in collaboration with cross-functional teams such as legal, compliance, engineering, design, marketing, and business.Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization.Collaborate with payment partners to integrate BNPL solutions (white label or cobranding) onto our platform, ensuring seamless user experience and adherence to regulatory standards.Manage the end-to-end process of BNPL transactions, from onboarding new customers to resolving any disputes or issues that may arise.Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement.Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to BNPL services.Stay up-to-date on industry trends, regulations, and best practices related to BNPL solutions.