Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

BMV Team Leader - Clarksville

Expired Job

State Of Indiana Clarksville , IN 47129

Posted 3 months ago

Salary

This position starts at $25,350 ($13.00 per hour)

Work for Indiana

Join U.S News & World Report's #1 state government! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering applicants stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.

About Bureau of Motor Vehicles

The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and are dedicated to fostering an environment where we

  • Invest in our employees

  • Engage our customers

  • Provide sustainable systems

  • Embrace product innovation

About the Job

Team Leaders oversee the frontline customer service operations for the branch. You will focus on troubleshooting escalated employee and customer issues in a timely manner. In this entry-level leadership role, you will work alongside the Assistant Branch Manager and Branch Manager to train, develop, and mentor Customer Service Representatives to be the best employees they can be.

A day in the life

  • Assist leadership with scheduling for the branch

  • Ensure all staff is conducting their work in a polite and friendly manner while being mindful of timeliness

  • Aid Customer Service Representatives in the resolution of escalated customer complaints

  • Provide relief and support to frontline operations as needed

  • Manage scheduling for skills and testing appointments

  • Submit daily reports of all cash balances and deposits

  • Check transactions to ensure accuracy, timeliness, and proper accounting

  • Assist with the daily opening and closing of the branch

  • Serve as the technical resource for all transactions, policies, and procedures

What we're looking for

  • High school diploma or equivalent

  • Customer service experience

  • Top-notch communication skills

  • Ability to deliver information in a clear and concise manner to a variety of employees and customers

  • A high level of critical thinking and the ability to troubleshoot

  • Ability to read, analyze, and interpret general policies and procedures

  • A drive to assist with the training and development of BMV employees

Hours of Operation

Must be available to work License Branch Hours of Operation:

  • Tuesday, 8:30 am to 6:30 pm

  • Wednesday through Friday, 8:30 am to 5:00 pm

  • Saturday, 8:30 am to 12:30 pm

Benefits

The State of Indiana offers a comprehensive benefit package which includes:

  • Choose from four medical plans (including RX coverage), vision and dental

  • Wellness program that offers eligibility into a discounted medical plan

  • Health savings account, offered for most medical plans, includes state contributions

  • Deferred compensation account (similar to a private sector's 401 K plan) with employer match, as well as a choice between two fully funded pension plans

  • Group life insurance

  • Employee assistance program that allows for covered behavioral health visits

  • Paid vacation, personal and sick time off

  • The State of Indiana offers other generous leave policies covering a variety of employee needs

  • 12 company paid holidays, 14 on election years

  • Qualified employer for the Public Service Loan Forgiveness Program

  • New parent leave

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Universal Banker 2 Nmls (40Hrs) Clarksville Kroger IN

US Bank

Posted 7 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Universal Bankers at U.S. Bank break the mold of what it means to be a banker. Focusing on sales and service, Universal Bankers open accounts, handle teller transactions, inform customers of other products and services that meet their needs, and solve customer questions and concerns with warmth and a collaborative spirit. Universal Bankers build relationships with customers based on trust, recommending financial solutions based on each customer's unique goals and needs. This includes actively developing new business and expanding existing customer relationships through activities such as outside sales, workplace banking, tabling events, visiting local businesses, apartment complexes, consumer loan originating, and closing and new account opening. At In-Store locations, Universal Bankers perform public address announcements and in-aisle marketing. At On-Site locations, Universal Bankers perform outside and/or campus marketing and sales activities to include walking around campus distributing flyers, and talking to students and faculty about U.S. Bank's products and services. At U.S. Bank, you'll get the support and tools you need to meet your goals and build a meaningful career. We reward top performance and ethical team players. Eligibility for incentives is based on sales referrals, branch growth and/or customer satisfaction. Universal Bankers have flexible schedules that may include weekends (depending on branch location). We're looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U.S. Bank. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Basic Qualifications * High school diploma or equivalent * Three to four years of cash handling sales experience Preferred Skills/Experience * Three to four years of related experience in a financial services industry preferred * Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Effective selling and referral skills * Strong mathematical, problem-solving, and negotiation skills * Strong verbal and written communication skills US Bank Clarksville IN

BMV Team Leader - Clarksville

Expired Job

State Of Indiana