Blue Yonder System Manager

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Headquartered in Chicago, Echo has been recognized as the top 3PL provider. We're seeking passionate, driven and innovative minds to join our team and help carry out our mission of providing our clients with best in class service and technology.

Position Overview:

The Blue Yonder System Manager will be focused on supporting the Blue Yonder Implementation and Solutions teams and will require expertise with Blue Yonder TMS, as well as logistics industry knowledge and best practices. The System Manager will develop and maintain SOPs for various onboarding, configuration and maintenance between Blue Yonder TMS and Echo's TMS.

Role Responsibilities:

• Develop best practices and onboarding guide for tariff creation & management within TMS

• Train team members on tariff configuration process

• Build and configure new carrier tariffs for existing and new client onboardings

• Assist team members with daily load planning

• Assist with conducting initial assessments and scope exercises to identify customization needs and potential challenges

• Participate in new client onboarding calls (internal/external)

• Identify opportunities for automation by leveraging TMS features and third party applications (i.e. UiPath)

• Document support interactions, solutions and best practices to build a knowledge base and facilitate future problem solving

• Facilitate and participate in ongoing TMS buildout

• Assist sales with TMS functionality solutions during sales cycles

• Lead TMS process improvement projects

• Understand and evolve knowledge of Echo's internal proprietary technology

• Maintain expert knowledge on TMS offerings, industry trends and best practices to ensure optimal TMS utilization

Qualifications:

• BA/BS degree preferred or equivalent work experience

• 3-5+ years experience in Logistics, Supply Chain or Transportation industries

• Experience and strong background in TMS (i.e.Blue Yonder) configuration(s)

• Excellent written and oral communication skills

• Proficient in Windows Operating systems and Microsoft Office suite (Excel, Visio)

• Self-managed and motivated; organized and detail oriented

• Ability to multi-task in a fast paced, fluid work environment

• Readiness to learn new technologies and analytical tools

• Strong comprehension in carrier tariff structure, configuration and application

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.