Biomedical Technician II

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for the primary customer interface and provides day to day work direction for assigned personnel at specific sites to ensure customer satisfaction and service operational excellence. In addition, this position provides technical & On-Call support on the analysis, maintenance, calibration, installation, and upgrades on all assigned medical and other electronic equipment.

Job Description

Minimum Qualifications

Education: Associate degree in related field or equivalent Military Education.

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Six (6) years of experience repairing and maintaining biomedical equipment with one (1) year of progressive leadership experience.

• Advance Knowledge of Computer networking and programming.

• Advance Knowledge of Computer hardware and software to include Microsoft Office Suite.

• Advance Knowledge of Industry standards and regulations.

Principal Accountabilities

• Implements plans for site to consistently meet regulatory and department guidelines through PM completion for medical equipment at 95% or above, and Life support and Critical equipment at 100% for each month.

• Implements plans for site to consistently meet departmental goal for "Open Repair Work Order Average" to be less than 5 days.

• Consistently meets productivity goals of 85% of worked hours are documented in the database.

• Proactively approaches hospital leadership in communicating status of medical equipment inventory (service events, obsolescence, and critical needs).

• Coordinates outside support activities with vendors and clients to obtain completion of equipment support activities and ensures all activities are documented in timely fashion.

• Resolves problems with equipment operation and arrange for parts replacement when needed. (May be responsible for parts approval when needed).

• Ensures Shop cleanliness and organization.

• Participates in Annual Technical Competency to establish future training needs.

• Coordinates Nursing In-service on equipment operational issues to reduce Operator Errors while improving patient quality of care.

• Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.