Biomedical Technician II

Job Description The Biomedical Technician II responds to service calls to evaluate, diagnose, perform repair/planned maintenance on progressively complex customer's biomedical equipment, and drives customer satisfaction through service excellence. The position responds to escalated issues from Biomedical Technician I team members.

Responsibilities Evaluates complex, customer biomedical equipment issues and implements appropriate repairs. Supports escalated issues from the Biomedical Technician I. Performs planned maintenance, safety and environmental inspections, and maintains effective customer relations.

Follows and guides others as needed regarding appropriate policies, procedures, hospital protocol, and completes necessary documentation. Establishes and engages in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction. Leads, instructs, and assists technicians on basic and complex repairs and resolution.

Documents all repair actions and submit reports/summaries according to schedule. Ensures proper care of spares, tools and test equipment, and ensures calibration. Maintains approved parts inventory.

Enhances and maintains technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. Meets Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. Elevates complex biomedical equipment issues to Biomedical Technician II and Biomedical Technician III team members.

Qualifications Minimum Education Associate's degree in electrical engineering, biomedical engineering, mechanical engineering, or other related field required. Minimum Work Experience 3 years of related experience required. 2 years of experience in the repair and maintenance of biomedical equipment required. Knowledge, Skills, and Abilities Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.

Exceptional knowledge of the structure and uses of biomedical equipment. Solid technical skills and the ability to repair machinery with meticulous attention to detail. Excellent analytical and problem-solving skills.

Strong communication skills and the ability to present complex information in layman's terms. Ability to work well under pressure and thrive in a fast-paced medical environment. About Us Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama.

The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.