Trimedx New Bedford , MA 02740
Posted 6 days ago
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
Everyone is focused on serving the customer and we do that by collaborating and supporting each other
Associates look forward to coming to work each day
Every associate matters and makes a difference
It is truly a culture like no other
Summary
The BMET/ISE Hybrid individual will be responsible for installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical and medical imaging equipment. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The BMET/ISE Hybrid ensures regulatory compliance, assists in inventory management, and serves as an advisor to administrative, medical, and clinical staff in the safe use and proper operation of clinical equipment. The individual demonstrates adherence to the TriMedx core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.
Responsibilities
Technical Service
Carry out performance verification (PV) inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on highly complex biomedical and medical imaging equipment
Repair, install and calibrate highly complex biomedical and medical imaging equipment
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain Clinical Engineering expertise through ongoing training and education
Lead/Assist with Service Operations Special Projects as assigned. Travel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignments
Act as a primary responder to both biomedical and medical imaging equipment service calls & requests
Triage service repair needs on both imaging & biomedical equipment and communicate status both internally & externally as needed
Regulatory Compliance
Ensure the accuracy and integrity of the equipment database to include the inventory, PV schedules, nomenclature, and service history
Adhere to the Medical Equipment Management Plan, including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety
Account Relationship Management
Build and maintain customer relationships
Discuss equipment status and functionality with clinicians
Adhere to the Mission, Vision, and Values of the organization(s) served
Serve as an Ambassador for TriMedx by integrating the core values into job performance
Inventory
Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
Verify the completion of security analysis for new customer equipment
Performs Incoming Inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
Maintain the accuracy and integrity of the equipment database to include inventory, PV schedules, nomenclature, and service history
Make recommendations regarding inventory
All other duties as assigned.
Skills and Experience
Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard drives, replace power supplies, interpret computer codes, and apply networking concepts
Knowledge of Microsoft Office Applications, including Excel and networking applications required
Ability to integrate information from a variety of sources
Excellent interpersonal and customer service skills
Strong written and verbal communication skills
Education and Qualifications
Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience biomedical equipment in a clinical engineering environment
Bachelor's Degree in engineering technology preferred
Technical Certification preferred
Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle
Travel may be required based on customer or business needs
At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
Trimedx