Biobank Supervisor

Brooks Automation, Inc. Bronx , NY 10451

Posted 3 months ago

Brooks Automation, Inc.

At Brooks, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job Title

Biobank Supervisor

Job Description

The Biobank Supervisor is responsible for ensuring that all functions related to processing samples are completed accurately and according to SOP's. The incumbent is responsible for helping others and ensure that customer interests are considered.

Major Responsibilities, Activities and Task Statements:

Essential Functions

  • Set, maintain, track and communicate all goals and objectives- including individual learning plans, individual/departmental goals, and daily work assignments.

  • Manage all aspects of Biobank department- including personnel, productivity, general inventory, departmental metrics, and resources.

  • Enforce all policies and procedures- with attention to Quality compliance.

  • Effectively communicate all departmental affairs as needed and provide data, reports, and documentation as requested.

  • Communicate regularly with sales account managers and develop relationships with targeted clients.

  • Oversees receipt of packages, sample data entry, accessioning of samples, labeling samples, and assigning storage locations to samples as needed

  • Capable of responding to after hours emergencies to ensure integrity of the facility and products are maintained

  • Ensure all service/process failures are identified, investigated, and resolved appropriately.

  • Proactively manage and drive the resolution of client issues.

  • Recognize, escalate, and ensure resolution of operational, quality, or financial concerns of department.

  • Write and present semi-annual and annual performance reviews for assigned staff including the initiation of commendation or disciplinary action as applicable.

  • Initiate and revise documentation in accordance with BLS SOPs.

  • Ensure all weekly, monthly, and daily maintenance is completed per SOPs.

  • Promote culture of continuous process improvement by leading, participating, and implementing improvements.

Position Specifications


  • Minimum of 2 years of management experience with bachelor's degree or minimum of five years of management experience coupled with progressive work experience

  • Excellent leadership skills and ability to work globally across organization

  • Attention to detail

  • Strong communication and interpersonal skills

  • Proven customer service skills

  • Flexible and adaptable to changing work environments

  • High level of initiative and ability to work independently

  • Ability to organize, prioritize, and manage workflow

  • Excellent computer Skills (MS Excel)

  • Excellent problem solving skills

  • Ability to lift 50lbs


  • University Degree (Bachelors, preferably in science field)

  • Minimum 3 years of experience in FDA regulated industry (GMP or GLP)

  • Previous sample management experience

  • Central lab experience

  • Multi-lingual

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance.

Brooks Automation is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Security Field Supervisor 5 Boroughs

Allied Universal Security

Posted 4 days ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 Overview We are North America's leading security services provider with over 200,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted! We have great part-time and full-time positions available! Start your phenomenal career with Allied Universal today! Job Description Allied Universal is looking for a Security Field Supervisor to enforce quality assurance and training among our security Officers. Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. KEY RESPONSIBILITIES: * Perform day / night site visits to inspect & supervise SPs in field * Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites * Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs * A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. * Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized; * Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs; * Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site; * Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director; * May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate HR management; * Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office; * Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager; * In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible, however, Field Supervisor may be required to "stand post" on an as-needed basis for an undefined period of time, depending on business needs; this may include long-term assignments to specific posts or various posts as needed; * Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility; QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Minimum high school diploma or equivalent required. Some college education or business classes desirable * Minimum 3 – 5 years of professional-level experience required and prior experience in the security industry, law enforcement and/or military highly desired; * Experience in scheduling, operations or other functions of security industry a plus; * Current state issued driver's license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required; * Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines; * This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly (such as delivery of items to client sites, training of officers at sites, standing post as needed, etc.). * Ability to write effective and concise reports in neat, legible handwriting is required; * Working knowledge of Microsoft Office software a considerable plus; * Professional, articulate and able to use good independent judgment and discretion; * Outstanding verbal and written communication skills required; * Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required. Closing EOE/Minorities/Females/Vet/Disability Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes. * CB-NE Requisition ID 2019-334489 Allied Universal Security Bronx NY

Biobank Supervisor

Brooks Automation, Inc.