Bingo Clerk

BINGO CLERK

Description:

Position Summary

Responsible for assigned area per bingo session:

• Bingo Card Room area

• Responsible for issuing and returning of bingo paper and daubers & keeping accurate counts of bingo paper & daubers.

• Bingo Admission area

• Responsible for POS bingo game sales.

Bingo Floor Sales

• Responsible for selling special bingo cards to players on the bingo floor.

Supervision Exercised

Reports to the Bingo Manager and/or Bingo Supervisor.

Major Duties and Responsibilities

Card Room Area

Responsible for counting and restock paper inventory and daubers keeping accurate counts of all items in the Bingo Card Room area.
Responsible for issuing bingo paper and accessories to Bingo Clerks assigned to the Admission area and Floor area.
Responsible for returning unsold bingo paper and accessories from Bingo Clerks assigned to the Admission area and Floor area.
Responsible for compiling daily reports of session paper and dauber activity for each clerk assigned to the Admission and Floor areas.
Responsible for combining paper product into packages as assigned by management.
Ensures correct paper series to be issued and returned.
Appropriately cancel paper not to be resold.

Admission Sales Area

Responsible for receiving and verifying cash bank with the paymaster.
Responsible for receiving and verifying all paper issued to from the Bingo Card Room.
Opens register at designated time.
Sale of Bingo Packages including offering games customers has not selected.
Responsible for keeping accurate records of all bingo paper and cash.
Responsible for providing customers with accurate change and a receipt for their bingo purchase.
Responsible for providing excellent customer service and information on all services offered by the Casino.
Responsible for electronic bingo equipment.
Responsible for returning all unsold paper to Bingo Card Room area.
Responsible for dropping all cash to paymaster.
Perform additional duties and responsibilities as necessary or assigned.
Responsible for cleaning assigned work area.

Floor Sales Area

Responsible for receiving and verifying cash bank with the paymaster.
Responsible for receiving and verifying all paper issued from the Bingo Card Room.
Responsible for being out on the bingo floor at the designated time.
Sale of Bingo Packages including offering games the customers has not selected.
Responsible for keeping accurate records of all bingo paper and cash.
Responsible for providing customers with accurate change for their bingo floor specials purchase.
Responsible for providing excellent customer service and information on all services offered by the Casino.
Responsible for electronic bingo equipment.
Responsible for returning all unsold paper to Bingo Card Room area.
Responsible for dropping all cash to paymaster.
Perform additional duties and responsibilities as necessary or assigned.
Responsible for cleaning assigned work area.

(Bingo Clerks will only be assigned to the Floor area pending job performance & job knowledge in the Card Room and Admission area. This can also be based on years of service).

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

Ability to use a cash register.
Ability to deal effectively with the public and staff.
Ability to speak professionally in public.
Ability to perform basic arithmetic calculations.
Ability to count cash and give accurate change.
Ability to learn prices and computer codes.
Ability to use a computer.
Knowledge of Bingo games and rules.
Must have excellent customer services skills.
Must possess excellent communication skills, verbal and written.
Must be able to read, write and speak English fluently.

Requirements:

Minimum Qualifications, Education and Experience

Required:

High School Diploma, GED certification or equivalent.
Must be at least 18 years of age.

Licensing Status

Must be able to obtain and maintain the required Gaming License.
Will require a post-offer, pre-employment and random drug screening.

Working Conditions

Work is performed indoors.
Work hours subject to change with overtime work required.
Must be able to work long hours under stressful conditions.
Subject to hazards which may cause personal bodily harm including but not limited to: smoke, common colds, influenza, dust, odors and elevated noise levels.
Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
Duties may involve walking, standing for long periods of time, sitting and crouching.
Specific required movements include the following:

Trunk-bend, twist, rotate, push, pull, carry
Arms-reach, carry, push, pull, lift, twist, rotate
Legs-lift, push, pull, twist, rotate
Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.