Potawatomi Hotel & Casino Wabeno , WI 54566
Posted 2 months ago
Starting at $10.54 per hour plus tips | Requires flexibility to work various shifts
Consistently provide excellent guest service by greeting and communicating with all guests in a professional, prompt, and courteous manner. Quickly and accurately verify games and perform large cash transactions. Cross-train and perform all functions and tasks of the money room and floor.
Principal Duties and Responsibilities
Money Room
Count and maintain inventory for all paper in the Money Room. Issue and return paper. Complete the required paperwork for all payouts.
Issue and deposit cash banks. Total and reconcile cash prizes paid during each session. Balance within the policy guidelines.
Verify the games and make payouts for bingos. Fill out and print required reports.
Be responsible for working with the Bingo Supervisors to ensure all session paperwork is in order and accurate at the conclusion of each session.
Floor Worker
Receive and verify cash bank, paper issued by the Money Room. Maintain a log of all Bingo paper sold for the day, with the ability to verify these games as they are won.
Test all Bingo equipment before each session to ensure a well-run Bingo game. Professionally announce promotions and special programs. Accurately perform Bingo payouts.
Sell a variety of Bingo papers (specials) to guest.
Verify winning cards and provide prompt and courteous service to all guests.
Collect buy-ins and sell daubers at Admissions booth as guests arrive for Bingo sessions.
Be responsible for balancing all money and packs and returning unsold items to the paper room.
Both
Cross-train with the ability to perform all duties of a Floor Worker, Money Room Worker, Admissions Clerk, and Bingo Caller.
Ensure an enjoyable entertainment experience for all guests by constantly interacting with and assisting guests as necessary.
All other duties as assigned by the Bingo Supervisors or Manager.
Job Qualifications
High school diploma or equivalent preferred.
A good understanding of Bingo positions with one to two years' experience preferred.
Accurate cash-handling experience and good mathematical skills required.
Basic computer experience required.
Ability to uphold complete confidentiality required.
Must work well with people, possess excellent customer service skills and sensitivity to diverse cultures.
Must possess strong oral and written communications skills.
Excellent organizational skills and ability to maintain accuracy is required.
Ability to maintain a professional demeanor in stressful situations is necessary.
Disclaimer
This job description describes the general nature and level of work performed by the Team Member assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The Team Member may be required to perform other job-related duties as requested by the supervisor(s). All requirements are subject to change over time and to possible modification to reasonably accommodate individuals with a disability.
Potawatomi Hotel & Casino