Billing Supervisor

New Mexico Oncology Hematology Consultants Albuquerque , NM 87109

Posted 1 week ago


The Billing Supervisor will report to the Billing Office Director and help lead and manage a team of billing specialists. Responsibilities include reviewing work of the billing staff to ensure accuracy, resolving inconsistencies as needed. Provide customer support to patients with disputes. Provider weekly reports to the billing staff and assign duties as necessary.


Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

  • Maintains a relationship with the payers in conjunction with the Billing Office Director.
  • Actively participates in the review of third-party payer contracts as requested by the Billing Office Director.
  • Actively supports and promotes a professionalism that encourages staff participation in the development of standards that is collaborative, mutually respectful, and utilizes current trends and data in professional practice both clinical and administrative areas.
  • Compiles/ analyzes data, prepares and presents statistical information on department performance, and productivity.
  • Attends required meetings as requested.
  • Assist in month end closing and reporting.
  • Helps manages the human resources of the department in conjunction with the Billing Office Director and Human Resources. In doing so, interviews prospective employees and recommends the best applicant based on skills, knowledge and abilities required for the job.
  • Plans, schedules, and organizes work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space, and facilities; overall accountability for the requisition, care, and maintenance of unit inventory, equipment, and supplies.
  • Supports staff by responding positively to change while supporting colleagues through the change process.
  • Assist with the implementation of departmental policies and procedures in accordance with company guidelines.
  • Maintains knowledge of trends and developments in the field by reading appropriate articles, journals, and related material, and attends seminars, conferences, and so forth. Recommends continuing educations programs for staff.
  • Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
  • Assists with performance evaluations.
  • Performs other related duties as assigned.


Competency Statement(s):

  • Active Listening- Ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability - Ability to adapt to change in the workplace.
  • Analytical Skills- Ability to use thinking and reasoning to solve a problem.
  • Applied Learning- Ability to participate in needed learning activities in a way that makes the most of the learning experience.
  • Coaching and Development- Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
  • Communication - Ability to communicate effectively with others using the spoken and written word.
  • Creative- Ability to think in such a way as to produce a new concept or idea.
  • Customer Oriented - Ability to take care of the customers needs while following company procedures.
  • Delegating Responsibility- Ability to allocate authority and/or task responsibility to appropriate people.
  • Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
  • Initiative- Ability to make decisions or take actions to solve a problem or reach a goal.
  • Judgment- The ability to formulate a sound decision using the available information. The ability to act with discretion, tact, and professionalism in all situations.
  • Leadership- Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Management Skills - Ability to organize and direct oneself and effectively supervise others.
  • Organized- Possessing the trait of being organized or following a systematic method of performing a task.
  • Safety/Compliance Awareness- Ability to identify and correct conditions that affect employee/patient safety and privacy compliance.


Education and Experience:

  • Five to Ten years related experience.
  • High School Diploma
  • Strong working knowledge of medical terminology, CPT, HCPCS, and ICD10 and claims.
  • Knowledge of basic collection practices and laws.
  • Overall understanding of managed care products.
  • Ability to maintain records and produce reports.
  • Experience with and knowledge of medical terminology, coding and office procedures.
  • Experience with and knowledge of third-party and insurance company operating procedures, regulations, billing requirements, and governmental reimbursement programs.

Computer Skills:

Advanced computer skills, Microsoft Office Suite, EMR & related systems, Billing software.

Certificates & Licenses:


Physical Demands:



F (Frequently)


F (Frequently)


F (Frequently)

Handling / Fingering

F (Frequently)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


O (Occasionally)

10 lbs or less

O (Occasionally)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

O (Occasionally)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements:

Vision (Near, Distance, Peripheral, Color)


Professional inside office environment and Clinic


Please note this job description is intended to provide general guidelines for job expectations and the employee's ability to perform the position described. It is not designed to cover or to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. This document does not represent a contract of employment, and the Company reserves the right to change this job description, requirements and/or assign tasks/functions for the employee to perform, as the Company may deem appropriate at any time with or without notice.


Health, Dental & Vision Insurance, Paid time off, 401(k), Life Insurance, FSA ,

Employee Assistance Program

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Billing Supervisor

New Mexico Oncology Hematology Consultants