Overview of the Billing Supervisor
The Billing Supervisor will directly supervise a team of Billing Specialists. The Billing Supervisor is accountable for managing the creation and distribution of highly detailed client-specific invoices within established timelines. The individual will also be responsible for the quality of the work being completed, detecting errors in the billing process and taking the appropriate corrective action to streamline billing processes across multiple markets while safeguarding the company's income.
Job Responsibilities (INCLUDE BUT NOT LIMITED TO)
Ensures invoices are billed and distributed on time
Responsible for the quality of the invoices being distributed by all associates with specific auditing and review of work product from new associates
Responsible for training, coaching and developing billing associates
Manage and oversee A/R results for assigned accounts
Work with customer and sales team to develop and prepare customized billing that suits the customers' needs while adhering to pre-established billing options
Develops and prepares reports and metrics including month-end reporting
Utilizes metrics to improve performance
Implement quality billing practices and procedures
Maintain, update and develop billing process documentation including, but not limited to, process flows, training documents and reference guides
Research and identify root cause of recurring billing issues, adjustments and other related issues and institutionalize improved solutions
Manages and ensures compliance with all billing controls and policies
Assist and work cooperatively with Key Account Team and customer to solve issues and reconcile accounts
Special projects assigned by Management
Bachelor's degree Business or related field
3-5 Years experience in a Billing Environment
Advanced Excel skills
Experience billing multiple billing types
Effectively communicate both internally and externally
Ability to learn and manage multiple systems, portals and customer interfaces
Desire and ability to roll up sleeves and dig into problems and processes
Ability to build relationships with Sales & Operations personnel
Ability to collaborate across multiple business units
Strong analytical skills
Ability to identify systemic issues or process improvement opportunities from mistakes and problems
Oracle or SAP experience preferred
Who We Are
Primo Water, is a national provider of direct-to-consumer beverage services within the bottled water, office coffee and filtration service markets. The Company's comprehensive portfolio of beverage service products includes, among other things, three- and five-gallon returnable bottled water, coffee, tea, water dispensers, coffee and tea brewers and water filtration equipment, as well as other ancillary products and services.
The Company owns a number of well-known product brands. Bottled water brands include Alhambra, Athena water, Crystal Rock, Crystal Springs, Deep Rock, Hinckley Springs, Kentwood Springs, Mount Olympus, Nursery water, Sierra Springs, and Sparkletts.
Primo Water Corporation is a leading pure-play water solutions provider in North American, Europe and Israel and generates approximately $2.1 billion in annual revenue.
Primo Water is dedicated to achieving its mission of becoming America's favorite water, coffee and tea service provider where consumers live, work and play. Please visit our website www.primowater.com for more information about Primo Water. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
DS Waters Of America, Inc.