Billing Supervisor

Billing Supervisor

Summary: CRG's rapidly growing Transportation & Logistics client in Southwest Charlotte is seeking an enthusiastic leader to join their billing team! The Billing Supervisor will be responsible for helping management in overseeing the daily operations of the billing team, ensuring that all team members are working effectively and efficiently toward achieving project goals, while being hands-on. This role involves helping manage team performance, providing support and guidance, and ensuring that tasks are completed on time and to the required standards.

Opportunity: Contract-To Hire

Compensation: $27.00/hour on contract and $60,000 salary upon permanent conversion

Schedule: Monday through Friday 7am -4pm OR 8am-5pm

Location:Charlotte, NC - 100% REMOTE (initial onsite training)

Duties and Responsibilities

• Motivate and inspire team members fostering collaboration and accountability.
• Prepare reports and documentation related to team performance and project progress.
• Team training and continuous improvement including supporting team to meet individual goals and KPIs.
• Conduct regular meetings to discuss progress, challenges, and opportunities.
• Enable effective billing processes.
• Provide backup coverage for Billing Managers.
• Communicate with field employees regarding issues for resolution.
• Monitor team performance and provide constructive feedback.
• Maintain a strong understanding of customer contract relationships.
• Participate in the implementation of damage rebill initiatives and strategies.
• Lead team by driving continuous improvement within departments.

Qualifications

• Bachelor's Degree in appropriate field of study or relevant work experience.
• 3+ years of billing experience, preferably in the Logistics field.
• 1+ years of Lead or Supervisor experience.
• Intermediate skill level Excel.
• Excellent verbal and written communication skills.
• Multitasking oriented, organized, ability to set priorities, meet deadlines and take pride in one's work.

Benefits while on Contract:

• 12 Paid Holidays!
• All W2 Employees who work an average of 30+ hours per week at CRG are offered the following benefits options!
• Medical, Vision, Dental, Life Insurance, and Long- & Short-Term Disability insurance is offered after 90 days of employment with CRG!
• We also offer a Flexible Spending Account (FSA) along with a Health Savings Account (HSA) with our medical plan. CRG matches the first $500 of the HSA contributions.
• CRG offers a 401K plan, with open enrollment quarterly (January, April, July, and October) after working at CRG for 90 days.
• CRG matches 100% of the first 3% of employee contributions to the 401K plan, plus 50% for the next 2% of contributions!

Category Code: JN001, JN044