Billing Specialist

Morton Comprehensive Health Tulsa , OK 74120

Posted 5 months ago

JOB SUMMARY: Responsible for all patient account collection efforts, including, but not limited to, generating patient statements, making payment arrangements, collecting on accounts, monitoring and pursuing delinquent accounts.


  • Act as primary liaison with patients regarding account questions and concerns.

  • Assess patient accounts to determine account balance accuracy.

  • Asses aged accounts to establish adjustment recommendations.

  • Assess aged accounts to determine eligibility for 3rdparty collection efforts.

  • Act as primary liaison with 3rdparty collection agency.

  • Establish and maintain payment plans for patient accounts.

  • Collect on delinquent patient accounts through phone and mail correspondence.

  • Generate and distribute patient statements.

  • Assist internal staff in answering questions pertaining to billing.

  • Prepare patient refund requests for Revenue Cycle Director approval.

  • Reconcile daily encounters.

  • Monitor and report variances in daily productivity reports pertaining to billing.

  • Assist Revenue Cycle Director to conduct charge master review and updates as needed.

  • Assist Revenue Cycle Director to resolve claim/billing issues as needed.

  • Maintain up-to-date procedure manual.

  • Works with Information Technology and Revenue Cycle Director to resolve electronic health record (EHR) technical issues related to billing.

  • Maintains confidentiality of information at all times.

  • Adheres to professional standards, organizational policies and procedures, federal, state, and local requirements, and Joint Commission standards.

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Billing Specialist

Morton Comprehensive Health