Billing Operations Manager

Department Summary

The Continuing Education of the Bar (CEB) is a leading trusted and authoritative source of California legal information and practical guidance. Our mission is to advance the rule of law in California by providing unrivaled coverage, expert insights, and analysis on all aspects of the state's laws.

Each day thousands of legal professionals, including judges and lawmakers, access CEB's award-winning practice guides, on-demand courses, and online legal research platform to advise clients, hone their legal strategies, stay updated on legal and regulatory developments, and advance their legal knowledge. Founded in 1947 as a nonprofit program of the University of California and The State Bar of California to provide continuing legal education, CEB has been a mainstay of the practice of law in California for over eight decades. Today, CEB continues to provide California attorneys with world-class information and guidance through an innovative operating model that combines cross-functional expertise of our staff attorneys, technologists, and expert contributors.

Position Summary

The Billing Operations Manager oversees and owns the order to cash process. This position involves managing the delivery of invoices to customers, subscription provisioning, optimizing the cash application process, and facilitating timely collections.

The role requires strong staff management, accounting knowledge, and a drive to understand and improve processes. The manager must be highly organized, detail-oriented, and demonstrate exceptional problem solving and customer service skills. The role also requires seasoned analytical skills to address and resolve complex billing and payments issues. Strong accounting knowledge pertaining to the accounts receivable cycle is required.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
  
  Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

Account Receivable 5+ years Accounts Receivable management experience (Required) Demonstrated skill in mastering technology and improving accounting processes (Required) Demonstrated skill in accounting systems, preferably NetSuite (Required) Demonstrated skill in setting priorities which accurately reflect varying levels of importance of multiple work assignments (Required) Demonstrated skill in collecting information, explaining policy, and negotiating with others to achieve desired outcome (Required) Strong communication skills for interacting with customers, colleagues, and UCLA departments (Required) Knowledge of accounting and ability to correct errors in accounting transactions (Required) Ability to work with minimal supervision (Required) Ability to manage, mentor, and motivate a team of three billing, payments, and collections staff (Required) Intermediate Excel skills (Preferred) Demonstrated skill in system implementation projects (Preferred) Able to work with Pacific Time Zone business hours (Preferred)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree Bachelor's degree in Accounting, Finance, or related area and/or equivalent experience and training (Required)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.5% Travel may be requested

Schedule

8:00am - 5:00pm

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Financial%20Services%20Supervisor%201%20(40054043)