Complete tasks within assigned targets/service levels
Ensure accuracy and completeness of order details prior to entry into billing system
Handle standard customer on-boarding and maintenance activities
Assist with quality assurance functions associated with billing operations activities
Ensure required quality standards are met by operating effective controls procedures
Good understanding of billing system and associated reference data
Basic error handling on system and/or data issues
Investigate, resolve and respond to queries
Assist with the resolution of unbilled items
Personal development / participate in development training to meet personal potential
Perform ad-hoc duties as required
QUALIFICATIONS:
Ability to manage repetitive monthly tasks to high standards
Effective time management - ability to meet tight deadlines and work under pressure
Strong attention to detail
Experience in handling billing processes, systems and tools for standard billing activities
Basic knowledge of computers and technology - specifically MS Office, SAP, SV etc.
Ability to work with others as part of a team
DURATION:
6-9 Months with possible extension
NewFound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canadas leaders in Professional Staffing and Recruiting. Currently, NewFound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland. By applying innovative techniques, we match the right candidate with the right position. Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions.