Billing & Contracts Specialist - (Chandler, AZ)

About NovaSource

NovaSource Power Services is the service partner for renewable asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients' renewables goals around the world.

To serve our clients, we invest into our people. Upon hire, we assess each employee's experience and expertise, then mentor them to grow engaging and satisfying careers.

Our turn-key services optimize each step of our clients' project lifecycles - from commissioning to decommissioning and everything in between. Our approach delivers success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that's how we empower a renewable world.

Job Summary:

This position is responsible for the daily (monthly, quarterly) billing activities to ensure that all billing tasks are completed according to prescribed deadlines.

Primary Responsibilities:

• Generate customer invoices and produce complete series of administrative documents necessary to support the billing/collection process (i.e., SOA).

• Review, log and track all service changes orders and corrective maintenance responses.

• Follow up on unbilled costs and pending service change orders to facilitate timely billing.

• Assist the AR Analyst in researching and responding to customer's questions or disputes regarding outstanding invoices where the Billing Team is the responsible party.

• Act as liaison between finance department and account management or field operations to resolve customer issues and make continued process improvements.

• Coordinate with accounting team on sales tax and related billing topics.

• Assist AR Analyst in resolving unapplied cash receipts.

• Assist with finalizing monthly reports and invoice logs.

• Prepare and/or export financial reports by collecting, analyzing, and summarizing accounting data (i.e., statement of accounts, recognized revenue, etc.)

• Work with manager on customer assignments and special projects within the team.

• Support data integrity and completeness in ERP system for all critical customer and contract information, including billing & revenue schedules.

• Make recommendations for process improvements when appropriate.

• Proactively communicate and build relationships with customers; deliver an exceptional customer experience within each interaction.

• Assist with SalesForce and NetSuite Implementation and testing.

• Support finance group vision and actively facilitate our department standards, rules of engagement and service level commitment.

Qualifications:

• Bachelor's Degree, preferably in Accounting or Business Commerce or equivalent

• Proficiency with MS Office

• Background in contract management specifically for billing purposes

• Strong overall business acumen in a service industry that performs a high-volume of revenue-generating scope of service.

• A quick learner who can adapt to and master a new ERP/CRM system.

• Innovative and results oriented.

• Attention to detail and accuracy a must.

Office Physical Requirements:

All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.

US: Diversity Statement - Equal Employment Opportunity

It is NovaSource's policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.