Billing Analyst

At IWCO, we spend our days in the relentless pursuit of better ideas, better creativity and better performance across all direct response marketing channels. It's about being impactful, disciplined and measurable, while enjoying the process, being a part of a supportive team and having some fun along the way.

IWCO cares and plays an active role in our communities. We also work closely with industry partners, like the U.S. Postal Service, paper suppliers, technology innovators and execution partners to drive added value for our clients, push creativity, decrease costs and to drive better performance.

If you're thinking of a new career, every day at IWCO we're about doing the same thing for our employees as we do for our clients: Making Better HappenSM. We care about results. And we care about each other. We all strive to be better today than we were yesterday. We offer a competitive compensation and benefits package and on-site wellness programs - not to mention the opportunity to work with the most talented people in marketing who'll challenge you and help you become better every day.

Overall Summary:

The Billing Analyst gathers data, generates invoices and expedites billing processes to ensure timely and accurate customer invoicing.

Primary Duties/Responsibilities

• Gather and analyze necessary data for client invoices.

• Calculate, review, prepare and distribute daily billings; as well as monthly billing reports.

• Research and resolve any identified discrepancies; explain variances.

• Enter invoices into third-party electronic billing portals.

• Respond to customer communications; and timely address concerns.

• Extract financial and billing information from contracts.

• Support tracking of client contracts.

• Assist with managing the AR Aging, financial audits and data presentation.

• Lead and/or support special projects or initiatives.

• Keep current documentation of practices and procedures.

• Perform job analysis on pricing and performance, as necessary.

• Effectively and efficiently liaise with Accounting, Production, Account Services and Sales personnel to expedite resolution of billing questions and issues.

• Maintain client invoice files and archives as required.

• Perform WIP Review and Reconciliation.

• Conduct Finished Goods Analysis (Lettershop, Print and Outsourcing).

• Oversee Pricing Adjustment System Reporting.

• Audit completed jobs, comparing actual production to pricing and/or estimate to ensure accuracy.

• Analyze manufacturing costs; prepare reports comparing expected production actual costs to actual production.

• Utilize Monarch, Verticent and PSI Systems to complete billing; maintain Verticent client pricing tables for assigned clients.

• Perform other (or other related) duties as applicable or assigned.

Required Skills/Abilities/Competencies:

• Microsoft Office proficiency, including Word, and Outlook. Advanced proficiency in Excel.

• SharePoint proficiency.

• Demonstrated ability to effectively prioritize and organize; readily adapt to unpredictable situations and workload.

• Utilize Monarch, Verticent and PSI Systems to complete billing; maintain Verticent client pricing tables for assigned clients.

• Discretion to handle sensitive/confidential information and situations.

• Excellent communication skills; collaborate effectively with all levels of staff and leadership.

• Strong time management, organizational skills, and problem-solving abilities; work well independently.

• Exceptional internal and external customer service skills.

Education and Experience:

• Associate's Degree with emphasis in Accounting, Business Administration or related field required.
• 3-5 years' experience in job cost accounting preferred, ideally within custom manufacturing. Industry experience preferred.

Physical Requirements:

• Ability to work 8 hours consecutively.

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to pass pre-hire drug screen and background check

IWCO is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department.

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