Granite Telecommunications LLC Quincy , MA 02170
Posted 3 weeks ago
General Summary of Position:
The position requires very good attention to detail. The purpose of the team is to ensure that every customer account is set up to bill correctly for our more complex product offerings. This requires but is not limited to: reviewing orders placed by other departments for billing accuracy, managing quality assurance reports assigned to you on a daily basis and making global pricing updates to our products.
Duties and Responsibilities:
Review all customer orders for accuracy
Process tickets opened by other departments to make billing corrections to customer accounts within a time frame set by supervisor
Assist in month end billing clean up to ensure billing accuracy
Work with supervisor to report and resolve issues
Assist in special projects as they arise.
Required Qualifications:
You will be required to be in office on the 1st of every month and available up to the 6th regardless of holidays and weekends.
Analytical ability -suggests process improvements, identify issues & suggest solutions.
Organizational skills
Great attention to detail
Ability to focus for long periods of time
Work well independently
Ability to work in a fast-paced environment with strict deadlines.
College Graduate
Preferred Qualifications:
Proficient in Microsoft Excel
Exposure to Microsoft Access and SQL
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Granite Telecommunications LLC