Billing Account Specialist

Billing Account Specialist Job Summary :

The Joint Use Management System (JUMS) plays a vital role in Georgia Power's management of attachments to Distribution poles. The Billing Account Specialist position utilizes JUMS and other departmental and Company software to ensure the timely and accurate billing and collections of Georgia Power's Joint Use and Make Ready organization by providing billing and/or receivables services associated with third-party attachments to regulated Georgia Power distribution poles. In addition, the position conducts periodic audits of billing and/or receivables records and investigates and resolves attaching party questions and issues, and supports the collections process, which includes contacting attachers on past due invoices as needed. Other tasks that may be performed as needed include reconciling accounts, responding to internal and external questions and inquiries, extracting data and generating reports, and collaborating with team members on process designs and improvements. This position will be required to report to 241 Ralph McGill Blvd NE, Atlanta, GA Monday through Thursday.

Job Requirements :

Education:

• Bachelor's Degree preferred; degree in Accounting, Finance, Engineering or Business Administration is a plus

Experience:

• 3-5 years' experience in distribution field engineering, joint use, make ready, customer service and/or a financial/billing function is preferred

• Experience in Excel

• Experience in customer support

• Experience in rates, processes and/or billing applications strongly desired

• Experience in Access, Power BI, and other database and reporting tools preferred

• Experience working with applications such as JETS, CAMP, CATEE and JUMS is preferred

• Experience in joint use and attachment processes in a field or support office role is a plus

• Experience with content and document management applications with integrations into workflow is a plus

• Experience with relational databases is a plus (e.g., ORACLE, SQL SERVER)

Knowledge, Skills and Abilities:

• Knowledge of accounting, corporate finance, analysis and reporting, and Generally Accepted Accounting Principles (GAAP)

• Must be deadline oriented and have a strong attention to detail

• Data entry management and general math skills

• Strong analytical, problem-solving and decision-making skills

• Ability to plan, prioritize and manage time appropriately

• Strong interpersonal skills and comfortable interacting with internal and external customers and stakeholders

• Strong verbal and written communication skills

• MS Word and Excel - intermediate proficiency

• Strong interpersonal and organizational skills, and ability to multi-task

• Sound judgment and discretion concerning confidential and sensitive issues/information

• Effective interpersonal and conflict resolution skills to build teamwork and trust

• Must have a customer focus, with the ability to adapt to constant change

• High initiative and focus on personal development

• Working knowledge of the following is a plus:

• Rates for third party attachers

• Joint Use and Pole Attachment billing policies and procedures

• Joint Use and Pole Attachment contracts, terms and conditions

• Concepts of business compliance and controls

• General knowledge of databases

• Oracle AR

• JUMS

• Technical ability to pull data from a variety of sources, consolidate and analyze the data

• Ability to analyze spatial and tabular data, support analytics and provide detailed reports

• Understanding of functional business processes as they relate to billing and working understanding of data attributes that support these business processes a plus

• Ability to work in team environment

Role Responsibilities May Include :

• Coordinate activities for Joint Use and Make Ready accounts to ensure accurate and timely billing and receivables for third party attachers to Georgia Power regulated distribution poles

• Record basic accounting transactions via journal entries

• Perform general ledger account reconciliations; analyze, research and resolve outstanding items/issues

• Monitor reports/accounts/expenses; make adjustments as needed

• Work with internal and external stakeholders to resolve problems, answer questions and provide recommendations

• Calculate, review, and analyze financial information relating to billing, receivables, and collections; support collections activities

• Generate standard and non-standard reports; analyze reports and provide recommendations

• Review workflow processes and provide continuous process improvement suggestions

• Develop training materials/guidebooks and perform internal and external training related to Joint Use and Make Ready billing procedures and internal controls

• Prepare and maintain documentation to support any legal challenges and support team in developing legal and regulatory submissions

• Assist internal and external stakeholders with Joint Use and Make Ready billing questions and communicate accordingly

• Support the Contracting and Make Ready functions as needed to enhance and improve stakeholder value

• Assist with updating processes and communications as needed

• Analyze billing results based on contracts and the appropriate rate and/or costs billed; proactively communicate as needed to add value

• Establish new accounts and appropriately apply rates that adhere to regulatory requirements and Company policies

• Adhere to all applicable compliance regulations for rates and specific contract requirements, retention of documentation, and obtaining appropriate approvals as necessary

• Test and validate system enhancements and rate changes to ensure all rates and job expenses are calculating appropriately

• Maintain accurate billing documentation for accounts through JUMS

• Participate in SERP activities as needed, which may include after hours and weekends

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 10331

Job Category: Accounting & Auditing

Job Schedule: Full time

Company: Georgia Power