Bilingual Video Content Review Agent with Accenture Contractor Exchange
Multiple Languages (Temporary Assignment)
Temporary Contractor Assigment: Bilingual Video Content Review Agent with Accenture Contractor Exchange
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We are seeking outgoing and motivated candidates to join our team! Our Content Review Agents enjoy a casual dress code and a creative, modern workspace while working hard to meet aggressive metrics. You should have an interest in protecting and improving user experience of consumer products and services. You should be willing to develop a critical understanding of the abuse and policy issues and be comfortable reviewing a large volume of apps to help us keep our store in compliance with policies. This is an open contract opportunity.
Perform a wide variety of application policy reviews
Take action on violating apps
Master policy knowledge to ensure high quality app reviews
Review the apps in given time in accordance to the policies set by the client
Maintain optimum utilization during a working shift
Perform high quality reviews
Maintain the turnaround time on app reviews
Stay up to date on policy changes
Provide reverse feedback on policies and apps
Take quality feedback and work on it
Review some sensitive material including sexual images, child pornography and hate & violence
Ability to escalate when needed according to the process
Keep knowledge of current affairs up to date (specifically American culture)
Navigate, search and download apps on various devices
Fluent in English and at least one of the following languages: German, Russian, Arabic, Korean, Japanese, or Indonesian
Computer savvy and technologically capable especially web browsers, and data entry skills (able to run virus and spyware scans)
Exposure to US culture
Ability to read and interpret text requests accurately
Proactive with a strong work ethic
Able to learn new processes, concepts, and skills
Ability to work as part of a team, adding positive attitude and business focus
Ability to work in a fast-paced deadline driven environment
Ability to manage a team of multi-cultural analysts in a fast-paced environment
Ability to clearly and effectively communicate
Bachelor's Degree preferred
Candidates with a background in technical support, leadership, call centers, retail or customer service are encouraged to apply
Customer Assistant, Sales Associate, Sales Clerk, Sales Representative, Telemarketer, Telemarketing Sales Representative, Telephone Sales Representative (TSR), Telephone Service Representative (TSR), Telesales Specialist, Social Media, E Commerce, Marketing, Smartphone, Troubleshooting
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
To all Agencies/Vendors: We do not accept agency resumes. We are not responsible for any fees related to unsolicited resumes.
To all Contractors: Please note this is a temporary contractor assignment. As a contractor you will not be employed by Accenture; instead, you will be employed by one of our preferred vendors. This role requires authorization to work for any employer in the respective country without visa sponsorship.
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