Bilingual Sales Agent Supervisor

Location(s)

Chicago, Illinois

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

We are currently seeking an Insurance Sales Agent Supervisor to grow our organization. In this role, you'll supervise a team of sales professionals in their day to day activities. The supervisor must be well versed in all retail processes and procedures.

Position Responsibilities:

• Assist Field Manager with the training and supervision of retail sales employees.

• Maintains attendance records for retail sales employees including completing bi-weekly schedules.

• Monitors the accuracy, quality, and completeness of the work performed by employees supervised.

• Visits retail stores to ensure Company standards are being met by team and addressing any concerns with Field Manager.

• Coaches teams to achieve timely service, accuracy, efficiency and sales goals.

• May resolve difficult service problems concerning underwriting, billing, voids, etc.

• Act as a Sales Agent including producing quotes, executing our sales process to convert quotes to policies, promoting ancillary products and up-sell, and processing payments.

• Performs all other duties as assigned.

Required Skills:

• Bachelor's degree preferred.

• Prior management experience preferred.

• Minimum of two years prior Sales experience and/or training.

• Property & Casualty License required.

• Bilingual in English and Spanish required.

• Ability to travel locally between multiple locations within a territory up to 50% of the time.

• Proficient computer skills with MS Windows, Word, Excel, and Outlook are essential.

• Excellent verbal and written communication skills.

• Proficient knowledge of customer service, underwriting and standard office practices and procedures.

• Self motivated and self-directed.

• This is an in-office role.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.