Bilingual Relationship Banker - Chestnut Street

Hours:

40

Schedule:

Monday

• Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m.

• 5:00 p.m., Tuesday & Wednesday 9:00 a.m.

• 4:00 p.m., Friday 9:00 a.m.

• 6:00 p.m., and Saturday 9:00 a.m.

• 1:30 p.m. Must be flexible to meet current and future business needs.

Pay:

$21.17 per hr.+ 10% bilingual premium for bilingual positions

Purpose of Position:

This position is accountable for helping customers recognize and obtain the most appropriate solutions at the right time for their financial needs to build long-term mutually beneficial relationships and support the achievement of business results. In addition, this position will also collaborate in continuing to make ESL a great place to work by providing visible leadership around the key building blocks to ESL's success.

Accountabilities:

Help customers recognize and find the right solutions at the right time to their financial needs which will build long-term mutually beneficial relationships and support the achievement of business results. This includes:

• Net Promoter Score target

• Employee Satisfaction target

• Satisfactory audits

• Sales measures as outlined in the sales performance reports supporting our three LOB's; Personal, Business and Wealth.

Engage in supporting the key building blocks to ESL's success including:

• Embracing the philosophy that "my success as an individual is not placed ahead of the success of the team or the customer"

• Modeling ESL's core values

• Engaging in continuous self-development

• Supporting the VolunCare Program

• Supporting a culture of recognition within my unit and across ESL in a tangible manner that, among other actions, includes the active use of established recognition tools

Qualifications:

• One year in sales/service in the financial services or comparable industry

• High School diploma or High School equivalency diploma required

• Bilingual English/ Spanish speaking proficiency required

• Strong, communication, problem solving and decision making abilities

• A high degree of flexibility to support branch needs

• Proficient in building customer and peer relationships

• Proficient in PC applications

• Understanding of banking products and services preferred

• Notary preferred; if not obtain within 12 months of filling role

• Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL

• Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper

We're committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!