Bilingual Pool Support Technician (Inside)

Pentair, Plc Apopka , FL 32704

Posted 2 weeks ago

Job Description:

Job Description:

Pentair has a job opportunity for you! Join us as a Dealer Support Rep at our Apopka, FL facility. You will be working with researching, troubleshooting, and resolving pool and spa equipment issues using advanced troubleshooting skills and available resources. The expectation is to empathize and clearly communicate complex technical solutions to dealers, distributors, or pool professionals.

What's in it for you?

  • Starting pay at $26/hr.

  • Eligibility for annual pay increases based on company & individual performance

  • 11 paid holidays each year

  • 2 weeks of vacation to start (accrued weekly)

  • Medical, Dental and Vision Insurance

  • Tuition reimbursement to support your education goals

More details about the opportunity:

  • Maintaining current knowledge of all product offerings and technical support procedures in order to provide accurate solutions to customers

  • Resolving customer problems, disputes, and complaints in an efficient, professional manner and according to company policy

  • Experience in technical product support (hands on, phone support, or other experience) is desired

  • Previous Pentair or Pool technical experience related to troubleshooting/diagnostics/repair of mechanical/electrical/hydraulic systems preferred

Position Hours/Schedule:

Monday

  • Friday, working hours are 10am

  • 7pm EST. Initial training is from 8am

  • 5pm the first few weeks

Other Qualifications:

High School Diploma required.

Bilingual (English and Spanish) required.

Pentair is an Equal Opportunity Employer

Diversity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:

  • Ensuring leadership involvement and ownership

  • Attracting and retaining diverse talent at all levels

  • Fostering a globally aware, inclusive culture

  • Ensuring our practices are fair and non-discriminatory

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