This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies)
UNC Hospital's Patient Accounting Department is looking for a Patient Financial Service - Call Center Representative with an experienced working knowledge in hospital/physician based billing and/or medical insurance background.
Responsibilities include answering hospital and/or physician billing inquiries on phone as well as in person. Requires an understanding of insurance follow-up and hospital/physician billing for commercial and government payers. Additional responsibilities include new patient registration and data retrieval for effective clinical/hospital service and billing.
Ideal candidate has at least one year of customer service experience in a hospital or physician billing department.
English/Spanish bi-lingual desired