AccentCare, Inc. is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.
Bilingual Patient Care Assistant Coordinator
Must be fluent in both Spanish and English
Must be willing and available to work weekend days when scheduled and participate in On-Call rotation
Location: Bronx Office
Bilingual Patient Care Assistant Coordinator is responsible for assisting the Patient Care Coordinators with intake calls from insurance plans, inputting new cases and scheduling vivid care systems. Introduction calls to new members and providing efficient customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Assistant Coordinator is responsible for working with client intakes and assessments from providers. Accepts or reject cases based on patient needs, availability of skill sets, time and/or location and monitors and navigates the Home Health Aide X Systems.
Handle intake calls from insurance plans
Input new case/schedule into vivid care systems
Introduction calls to new members
Customer service calls
Monitor/Navigate our HHAX systems
High School graduate or equivalent required