Bilingual Patient Care Coordinator

Western Dental Phoenix , AZ 85002

Posted 2 months ago

Our company is looking for a bright, motivated and talented Bi-lingual Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.

Job Responsibilities/Duties :

  • Set and achieve personal sales goals while supporting the goals of the team

  • Greet patients in a timely, professional and engaging manner

  • Introduce new patients to the office and staff

  • Provide patient consultations and communicate information about recommended treatments

  • Discuss cost of service, insurance coverage, and payment options with patients

  • Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments

  • Nurture the patient relationship to encourage patient retention

  • Work as team player to ensure each customer receives the best service possible

  • Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

Western Dental Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

  • Paid Time Off (PTO)

  • Medical

  • Dental

  • Vision

  • Continuing education and advancement opportunities

  • 401 (k) plan

Requirements

  • 2 years of sales, customer service or related work experience

  • Bilingual Spanish-English skills preferred

  • Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment

  • Ability to quickly learn new procedures and processes

  • Excellent communication and interpersonal skills

  • High level of ownership, accountability and initiative

  • Friendly, outgoing and motivated personality

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dental Patient Care Coordinator

Smile Brands

Posted 2 weeks ago

VIEW JOBS 5/6/2019 12:00:00 AM 2019-08-04T00:00 Company Overview: Smile Brands Inc. is one of the largest dental service organizations in the United States. We provide comprehensive business support services to our affiliated dental groups throughout the nation, so dentists can spend more time caring for their patients and less time on the administrative, marketing and financial aspects of operating a practice. At Smile Brands – which includes the Bright Now!® Dental, Castle Dental® and Monarch Dental® brands – every employee and affiliated dental provider shares a common vision: Delivering Smiles for Everyone®! Job Description: Are you ready to create the best patient experience? At Smile Brands, we care for the hearts and minds of our patients because we understand our mission – to create Smiles for Everyone. You'll be an integral part of this vision working as a Patient Care Coordinator at the Bright Now! Dental, Christown office. As an important member of the front office team, you will have the opportunity to shine as the first point of contact for patients. If you have a passion for serving patients while working with a team who supports you, then this is the place for you. You will deliver Smiles for Everyone by: * Demonstrating a positive G3 attitude – Greeting, Guiding and Gratitude * Assisting patients at the reception desk and over the phone * Verifying and collecting insurance coverage information * Assisting with financial arrangements for dental treatment * Managing patient scheduling to achieve a successful and productive day We offer: * Opportunities for career growth along with continuing education programs and mentoring * A culture that celebrates each team's success and diversity * Benefits and perks for you, your family & your pets Required Qualifications: * A phenomenal personality * Minimum of 1 year dental front office experience * Knowledge of dental terminology Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. Smile Brands Phoenix AZ

Bilingual Patient Care Coordinator

Western Dental