The Operational Risk Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Oversee Operations on all aspects of operational risk and controls
Conduct operational assessments and formally document observations and recommendations
Challenge and re-perform Managers Control Assessment, control monitoring to ensure that controls are adequately designed and operating effectively
Support Operations during internal audits with deliverables and other tasks
Identify operational control improvements through process reviews, and oversight of key risk indicators and operational risk events
Help operations teams devise effective solutions to control deficiencies
Help to ensure end-to-end control effectiveness across country and regional CSC processing areas
Provide communications to operations teams to ensure awareness of key policies and strengthen the culture of controls
Monitor issues and corrective action plans to ensure complete and sustained resolution of issues
Communicate and validate expected operational controls by working with operations partners to confirm, test and challenge the controls
Interact with other areas of the bank on control topics
Knowledge of TTS products: Cash Management, Trade and Commercial Cards
3+ years of operations and/or operational controls experience
Operations and/or operational controls experience
Ability to analyze operational processes
Knowledge of Citi policies
Attention to details and record of delivering on commitments
Leadership and influence skills
Strong analytical and communication skills
Spanish language ability preferred
Grade :All Job Level
All Job FunctionsAll Job Level
All Job Functions
Time Type :Full time
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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