Bilingual Membership Agent - Remote (Utah Only)

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position

• 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period

• Benefits

• Medical, Dental, Vision, wellness program and more!

• Paid Holidays

• Paid Time Off

• Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

• Collaborative Environment

• AAA will value your contribution to providing exceptional service to our members

• Free AAA Classic Membership

• AAA Product Discounts

• Tuition Reimbursement Program

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CANDIDATES MUST LIVE IN UTAH.

AAA is looking for motivated individuals that are forward thinking, problem solvers who can wow our Members with their personalities, while critically thinking of unique, member-oriented solutions.

Remote Membership Sales & Service Associate

• Starting Pay: $17.50/hourly with holiday and bilingual differentials

• Bonus: Monthly tiered bonuses based on transactions, up to a minimum bonus of $1,350 (pre-tax) when Tier 3 is achieved

• Full Time

• 40 hours a week

• Shifts: Shifts start as early as 8 AM and end as late as 10 PM. We are open 7 days a week, so shifts may include working weekends. You will pick your shift at the time you are offered the position.

• Training Information: Training is paid. Training hours are 9 AM - 5:30 PM, Monday

• Friday for 8 weeks.

Our purpose is to serve our Members by providing outstanding experiences and ensuring they are covered for life's unexpected events. What could be more rewarding than knowing you helped someone prepare for when life throws a curveball? What you will do:

• Provide legendary service to 100+ Member calls a day

• Proactively offer valuable AAA products and services to meet member needs while following policies and procedures

• Adhere to your assigned work schedule, including breaks and lunches

• Exceed member expectations in a structured, goal-oriented sales environment

• Receive career-development and the opportunity to promote to other positions

What you will need:

• Excellent multitasking and computer skills; proficiency in written and verbal communication

• A quiet, dedicated workspace that is free of distraction

• A willingness to learn and the ability to actively listen and engage Members to overcome objections

• You must have the ability to directly connect to ISP via ethernet (No DSL, satellite, hot spots, etc). Modem/router must be in the same room as the computer equipment. Minimum 25 MBPS download and minimum 5 MBPS upload.

• Schedule flexibility - our Call Center is open 8 AM - 10 PM (M-F) & 8 AM - 8 PM (weekends); also open on holidays

• Successful completion of criminal background screen

What we offer:

• Paid time off, resulting in 17 days within your first year

• 24 hours of Paid Volunteer Time annually

• Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, a wellness program and more

• 401(K) saving plan with company match up to 6%

• Annual raises based on individual and company performance

#MEA

• $17.50 hourly pay with monthly bonus potential