Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Bilingual Medical Customer Service

Expired Job

Randstad Plano , TX 75023

Posted 3 months ago

Bilingual Medical Customer Service

job details:

  • location:Plano, TX

  • salary:$18 per hour

  • date posted:Friday, August 31, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_679312

job description

Bilingual Medical Customer Service

Randstad Non-Clinical Healthcare is seeking professional Healthcare CSR Representatives. If you're a highly-motivated, goal oriented, and overall well rounded hard worker, then this is the opportunity for you to advance your career upwards!

Title: Bilingual Patient Account Representatives (English/Spanish)

Pay Rate: $18/hour

Working Schedule: M-F 10am to 7pm

Opportunity: Temp to Hire

Location: Plano, TX 75075

Responsibilities:

--Answering incoming patient phone calls and billing inquiries regarding billed services.

--Responding to patient general inquiries, information updates and billing questions while resolving problems and concerns with accuracy and professionalism.

--Update patient demographics and insurance information as needed.

--Obtain information to facilitate claim payment, enter necessary insurance data, and refile claims with insurance companies.

--Review patient accounts to determine why there is an outstanding balance and effectively explain the details.

--Process payments over the phone from patients.

--Negotiate payment arrangements with patients.

--Explain insurance company's explanation of benefits (EOB).

--Participate in projects/meetings and perform other duties as assigned by management.

Working hours: 10:00 AM - 7:00 PM

Skills:

--Healthcare Call Center experience

--Front desk/healthcare environment experience

--Patient customer service experience

Qualifications:

--High School Diploma or GED

--Read, review, and understand EOBs

If you are interested in the position, please apply online and send your resume to !

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Spanish Bilingual Customer Service Job In Plano TX

Next Level Business Services

Posted Yesterday

VIEW JOBS 11/17/2018 12:00:00 AM 2019-02-15T00:00 Role Responsibilities: <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Candidates will be taking inbound calls from members and potential members regarding enrolment in affordable care act insurance.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Meet Quality Assurance expectations for 30-40 Inbound Customer Service Representative Calls per day. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Consistently adhere to attendance, professional conduct and member confidentiality policies and guidelines</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Accept and implement coaching and feedback to achieve individual and team performance goals</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Identify and resolve both regular and non-routine problems or escalate to more proficient team members</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Apply knowledge, sound judgement and theoretical concepts to undertake and implement problem solving processes</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain 100% attendance during four-week New Hire Training from 8am-5pm. </li> </ul> <br /> Requirements: <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">High School diploma or equivalent</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Flexible Schedule, able to work Saturdays and anytime between 7am-7pm</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Must be able to pass a background check and drug screen</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Type 35 WPM</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Basic computer skills and knowledge of Microsoft office programs.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Understand the concepts of navigation, search engines, and other web based applications</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Excellent interpersonal and customer service skills</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Sound reasoning and problem solving skills</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to pass written, verbal and scenario based assessments </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to read, understand and follow written policies and procedures</li> </ul> <br /> Preferences: <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Experience in a call centre environment a plus</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Some College or technical school</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Demonstrate stable job history</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">A genuine interest and passion for helping people</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Previous experience in customer service related fields.</li> </ul> Next Level Business Services Plano TX

Bilingual Medical Customer Service

Expired Job

Randstad