Executes a variety of outbound Inside Sales calls to established customers and potential prospects in the independent, retail and chain business segments. This includes new business development, selling products and promotions, communicating recent price reductions, generic compliance and soliciting competitive intelligence in order to expand and retain existing business.
PRIMARY DUTIES AND RESPONSIBILITIES:
Conducts outbound telesales calls to targeted groups of customer accounts.
Solicits competitive intelligence information from customers.
Develops and maintains strong customer relationships with an assigned group of customer accounts.
Conducts prospecting calls to recruit customers interested in doing business with the Company.
Access inventory systems to assist customer with availability information.
Participates in daily team huddles.
Enters and maintains integrity of data in company CRM software programs.
Complies with all appropriate policies, procedures, safety rules and regulations.
Supports the Inside Sales Team and performs related duties as assigned.
Zero years' experience with exposure to fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year Associate's Degree program, technical vocational training or equivalent combination of experience and education.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Strong customer service skills.
Bilingual in Spanish
Strong interpersonal skills; ability to make personal connections with customers.
Articulate and courteous phone manner.
Good mathematical skills.
Good decision-making skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Ability to work effectively in a team environment.
Strong organizational skills; attention to detail.
Good computer skills; Microsoft Word, Excel, Access and inventory management system.
Amerisourcebergen Corporation - Corporate