Treasure Island Casino Welch , MN 55089
Posted 1 week ago
Note: You must log in if you would like to apply for any jobs.
Bilingual HR Generalist
Description:
SUMMARY: Work closely with the Human Resources division to accurately translate and interpret messages in real time between two or more persons, from English to Spanish and vice versa while applying sound HR practices. Convert text from one language to another while preserving the original meaning and tone. Responsible for a high level of guest service as described in your department's guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work closely with various Human Resources disciplines, Gaming Commission, and other divisional leadership to convert written material from one language to another while maintaining the original meaning, format, and tone
Work closely with Human Resources, Gaming Commission, and other divisional leadership to translate employment communications, mediations, and investigations
Translate in-person as well as via telephone, walkie-talkies, email communications, web-based interviews, etc.
Interpret and translate audio recordings and messages
Develop and maintain department relationships to effectively assess current and future staffing needs and understand the requirements of each role
Document that candidates meet employment criteria, and coordinate job changes
Assist candidates with the pre-employment process, providing thorough instruction
Attend and provide translation services during employment interviews
Pre-screen and select internal / external candidates that most closely match specific department needs, extend contingent job offers and ensure selected candidates complete all pre-employment screenings
Help identify and utilize applicant recruiting resources including, print, internet, social media, high schools, colleges, community etc.
Assist with internal and external job fairs
Pursue opportunities to strengthen communications amongst the team
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Degree or certificate in Human Resources or related field; or a combination of equivalent experience and/or education
Demonstrable, real-time verbal and written fluency in both Spanish and English
3 years high-volume customer service/guest service experience
Previous professional experience accurately translating English documents to Spanish
Previous professional experience interpreting Spanish to English and English to Spanish
2 years office administration experience
Preferred:
Skills
Required:
Written and verbal fluency in both English and Spanish
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word and Outlook) Windows
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Strong typing skills
Strong conflict resolution skills
Abilities
Required:
Ability to work fast and efficiently completing multiple tasks simultaneously in a professional manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to work independently, with a group, and highly directed at times
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to maintain confidentiality
Ability to communicate with a variety of people
Ability to maintain a professional demeanor
Ability to manage projects in a timely and efficient manner
Ability to speak in a clear, concise and pleasant voice
Ability to remain focused for extended periods of time
NOTE: A Resume is required for this job.
Treasure Island Casino