Bilingual Field Sales Consultant (Contractual)

POSITION TITLE: Bilingual Field Sales Consultant (Contractual) (Full-Time Regular) (Contractual)

REQUISITION #: req7790

DEPARTMENT: Broadband

LOCATION: 222 LAPORTE

BENEFIT CATEGORY: Contractual View Classifications & Benefits

EMPLOYMENT TYPE: Full-Time Regular

ANNUAL ANTICIPATED HIRING RANGE: $50,000.00 base salary with a commission opportunity of $25,000.00

SELECTION PROCESS: Application deadline is 3:00 p.m. MT on 9/24/2024.

You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background check and motor vehicle report required.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) - eligible on the 1st of the month following date of hire

• Paid vacation, paid holidays, and sick

• Flexible spending: Medical expenses FSA, dependent FSA or both

• Employee Assistance Program: counseling, legal, financial assistance

• Life insurance, short-term and long-term disability

• Wellness program, workout facilities

• Employee/family onsite health clinic

• Learning and development opportunities at all levels in the organization with opportunities for career mobility

• Collaborative work environment

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary:

The City of Fort Collins is expanding our City owned broadband service, Connexion, to include the use of a Spanish speaking, Bi-Lingual Field Sales Representative. In this role, you will be responsible for the promotion and sale of Fort Collins Connexion products and services to include residential internet, voice, and video. This position will utilize expert knowledge of Connexion products and services to actively identify new and existing opportunities to maximize sales and effectively deliver on the assigned sales plan. This position is ideal for an individual who is familiar with direct sales, canvassing, and comfortable working within a commissioned sales role. This position will include a base salary of $50,000 with a maximum commission opportunity of $25,000.

Connexion strives to provide highspeed fiber internet to the residents and businesses in Fort Collins. Fort Collins is proudly on the forefront of municipally owned internet service and provides a best-in-class example for the front range, we do this through a reliable product and an exceptional customer experience. As our lives become more dependent on broadband and remote activities, high-speed and affordable internet should be accessible to all. Connexion strives to connect community to the people and things that matter most while being good financial stewards for the customers that keep the project funded. As a city owned utility our only obligation is to the customers and residents of our community. If this is something that interests you, please consider applying.

Essential Duties and Responsibilities

• Must be bi-lingual. English & Spanish

• Participates in continuous training and continuous engagement of supporting groups to stay up to date on product enhancements and features.

• Demonstrates a consistent record of sales success and goal achievement.

• Independently establishes and organizes daily sales activities. Implements effective sales closing techniques to ensure product installation goal is achieved.

• Meets and exceeds sales goals as established by Connexion's forecasted growth models.

• Strategizes and executes assigned plan without assistance, operates independently.

• Implements pre-marketing/selling tactics in newly serviceable areas, working with network, marketing and sales teams to create early awareness of service availability.

• Effectively communicates and develops rapport with customers and key stakeholders. Evaluates individual customers' potential product needs and makes recommendations. Presents Connexion products and pricing as well as competitive advantages over other service providers. Evaluates and stays well-informed of competitive offers and frames response to show the value and benefits of Fort Collins Connexion.

• Prospecting new customers within assigned plan. Displays thorough and recent competitive knowledge of features, benefits, product differences, and pricing for Connexion's residential internet, phone, video, and my bundle offerings.

• Demonstrates an advanced knowledge of Connexion products, promoting and selling offerings to prospective customers within our residential footprint and MDUs.

Management Responsibilities

No

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.

• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.

• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.

• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

• Experience building teams and implementing practices to lead others well in an inclusive, high-performance organization. Skill in integrating and synthesizing others' viewpoints to build alignment of diverse perspectives to achieve results.

• Capable of creating conditions of emotional safety and demonstrates self-awareness and regulation in responding to others.

Required Knowledge, Skills, and Abilities

• Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.

• Illustrates strong technical capability (computer knowledge, billing systems, sales tracking databases).

• Possesses effective communication, organizational and people skills, as well as strong customer service skills.

• Ability to travel within Fort Collins and operate effectively in field.

• Develops strong working relationships with property owners of multi dwelling unit companies and leverages their support for onsite programs and events.

• Displays competent time management and organizational skills.

• Demonstrates confidence in selling ability.

Experience: Sales Experience required.

Required License, Certificates, Specialized Training: Driver's license

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, color, religion, creed, national origin or ancestry, sex, sexual orientation (including perceived sexual orientation), gender identity and expression, disability, age 40 years or older, pregnancy or related condition, genetic information, and, in certain specific circumstances, marriage to a coworker or any other status protected under federal, state, or local law.

BACKGROUND CHECK AND MOTOR VEHICLE REPORT REQUIRED

Note: Some information in your application may be public information under the Colorado Open Records Act.