Bilingual (English / Spanish) Trainer Associate - Remote In Mountain OR Pacific Time Zone

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

If you are located in Mountain OR Pacific Time Zone, you will have the flexibility to work remotely* as you take on some tough challenges

As the Trainer Associate, you will be responsible for delivering training within a specialized function. In this role, you will have the opportunity to conduct training for the Optum HouseCalls business in a virtual setting.

This position may require up to 15% of travel.

Primary Responsibilities:

• Positions in this function are responsible for training within the HouseCalls program. May also be involved in the design and development of training material.

• Demonstrate working knowledge of applicable operational platforms (e.g., workflows, procedures, systems) to drive effective training

• Demonstrate understanding of impacts of the applicable operational processes including their impact on customers/consumers/providers

• Demonstrate understanding of applicable business structures and strategies (e.g., business segments, Benefits vs. Services, interrelationships)

• Identify and leverage appropriate internal resources to address issues that may impact the learning process (e.g., systems access, facilities access)

• Prepare for and support effective course facilitation

• Maintain and apply effective facilitation skills

• Manage/support the learning environment

• Measure & enhance learning effectiveness

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications:

• 2 + years of work experience collaborating with cross-functional teams

• Intermediate proficiency in Microsoft programs, specifically PowerPoint , Word and Teams

• Excellent written and verbal communications skills to effectively present training content and communicate with trainees

• Ability to utilize multiple systems (presentation software, demonstrate operational systems, monitor chat) while training

• Located in either the MST/PST time zones

• Bilingual Spanish/English

Preferred Qualifications:

• Experience with education tracking databases or learning management systems (ie: Oracle Learn)

• Understanding of the Optum HouseCalls business structures and strategies 2+ years of corporate training facilitation experience

• Adult learning theory knowledge gained through work experience or education

• Proficient in Teams or similar virtual meeting platforms

• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for this role is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #Green