Bilingual Duty Manager ( English- Spanish) - Cargo Operations

Essential Duties and Responsibilities:

• Ensures proper staffing is scheduled and maintained.

• Ensures all training is given to new employees.

• Ensures proper documentation is prepared by staff to maintain compliance with airline guidelines, FAA, TSA, CBP and other regulatory agencies.

• Directs Supervisors to ensure proper freight handling and delivery.

• Develops standard operational and working practices.

• Reviews resolves operations problems to ensure service standards are consistently met.

• Ensures that the operation in efficient and safe

• Responds to critical service recovery situations with customers, freight and employees.

• Reviews expenditures to comply with corporate P&L levels.

• Ensures all training is given to new employees.

• Reviews equipment inspection forms to ensure specific operational and safety compliance.

• Ensures that the operation in efficient, safe and within the budgetary parameters

• Motivates, coaches and counsels staff.

• Responds to critical situations with customers, freight and employees

Required Skills:

• Four-year degree from an accredited college or university or 5 years previous supervisory/management experience.

• Aviation Industry experience a plus.

• At least 2 years of experience in a managerial position.

• Must be able to pass all pre-employment testing, including drug testing.

• Must pass an FBI background check and obtain a custom seal;

• Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA);

• Must be able to lift and move up to 70 pounds.

• Must be able to meet airline client work schedule requirement.