Bilingual Customer Service Representative

U.S. Venture Appleton , WI 54914

Posted 2 months ago

Work location will be:
425 Better Way

Make your mark with us!

To learn more about working at U.S. Venture, watch this video: Life at U.S. Venture

POSITION SUMMARY

Our Customer Service Representatives serve as a first point of contact for our customers and deliver exceptional customer service. Our Customer Service Representative work in a call center environment and interact with customers to provide information and generate orders.

We offer:

  • Annual incentive plan bonus

  • Healthcare benefits, available your first day on the job

  • 401(k) with Generous Employer Contribution AND Match

  • Holiday and overtime pay

  • Paid Vacation, Sick time and Holidays

  • On-the-job training and skill development

  • Tuition Reimbursement

  • HealthSmart Rewards, including a dedicated Health Coach and healthy living reimbursement

program

JOB RESPONSIBILITIES

  • Provide exceptional customer service to ensure high levels of customer satisfaction

  • Interact with customers to ensure that customer needs for products and services are being met

  • Provide information on products, availability, pricing, applications

  • Generate customer orders

QUALIFICATIONS

  • High school diploma/GED with 2 years of related customer service experience

  • Fluent in Spanish and English (speaking, reading, and writing)

  • Strong attention to detail and deadlines

  • Represent the company with a positive image to customers

  • Ability to deal with customers under diverse situations

  • CB*

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.


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Bilingual Customer Service Representative

U.S. Venture