Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the Role:
We are looking for an enthusiastic and self motivated Bilingual Customer Service Representative to join our team. As a Bilingual Customer Services Representative you must be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call.. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
For this role, we are looking for individuals that are fluent in English as well as French or Spanish, in both oral and written communication. You must be available to work various shifts between the hours of 8:00 am and 10:00 pm Monday to Friday, and 10:00 am to 8:00 pm Saturday and Sunday.
To be successful in this role you will need:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you get selected for a phone interview.
Centah is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs.