Bilingual Customer Service Representative

Are you looking for an opportunity to work at a rapidly growing company? If so, we are be the business for you.

We are Omnie We provide thorough, fast, and high-quality customer service for customer-centric, premier brands. We are looking for people who love to learn new things, have a passion for technology, but most importantly, want to provide world-class customer service. Responsibilities and duties:

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.

Acknowledging and resolving customer inquiries. Knowing our client's brand inside and out so that you can answer questions. Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, and comments. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support. Requirements: Fluent in both French and English. Upbeat, friendly, team-player attitude.

High school diploma, general education degree or equivalent. Ability to stay calm and connect with customers. Comfortable using computers.

Experience working in customer service. Why Work Here? Make your mark Expand your skills and fast-track your career within this high growth role and time within the organization.

Join a team of driven, talented, proven problem-solvers, dedicated to a mission of changing the current landscape of customer service. Work from home opportunities available after successful training. Great benefits after 6 months.

Job Type: Full Time