Bilingual Colorist (Spanish)

Esalon El Segundo , CA 90245

Posted 1 week ago

Do you have a passion for hair color, a desire to grow your craft, and truly enjoy helping clients look and feel their best? Then eSalon is looking for you to join our fast growing team! We are seeking bilingual new grads. and seasoned professionals to become an eSalon Colorist.

This is not a traditional salon job. eSalon offers the best of both worlds; a creative outlet to help clients achieve their hair color goals and the stability of a full-time / 40 hour per week schedule with benefits, paid time off, paid holidays, and 401K.

You'll be using your coloring knowledge, English and Spanish language skills, and excellent customer service skills on a daily basis to assess client's individual color cases online and / or in our Studio. In our corporate headquarters, Colorists create custom formulations on a computer and provide customer service via phone and email in both Spanish and English. In our in-house Studio, Colorists apply color and educate clients to achieve salon quality results in the comfort of their own home.

What You'll Be Doing:

  • 80% of your time will be providing hair color consultations and customer service in a call center environment via phone or email in English and Spanish
  • 20% of your time will be overseeing and creating haircolor formulations via the computer or in person consultations and applications in our color studio
  • Match clients' desired hair color and expectations to encourage repeat orders and/or rebooking
  • Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
  • Demonstrate critical thinking by fully analyzing clients objectives and concerns and providing appropriate solutions
  • Be a team player with an entrepreneurial spirit
  • Show openness to new ideas; listen to others and objectively consider other ideas and opinions
  • Collaborate with other departments and seek further advice and guidance when required
  • Other duties as assigned

Requirements



Requirements:
  • Fluent in Spanish, both written and oral communication
  • Must have a current California Cosmetology License.
  • In depth understanding of color formulation and theory
  • Positive attitude and polished appearance
  • Aptitude for selling and cross-selling
  • Excellent verbal and writing skills with good grammar
  • Highly motivated, flexible, & energetic
  • Ability to follow directions
  • Available to work occasional weekends
  • Ability to uphold eSalon values and be a strong ambassador for the eSalon brand

Benefits

  • Medical, dental, vision and life insurance plans
  • 401K Plan
  • 15 days of Paid Time Off + 10 company holidays, 1 floating holiday
  • Monthly catered lunches
  • Stocked kitchen
  • Employee Assistance Program
  • Rideshare program
  • Casual work environment
  • Corporate Discount Program
  • Complimentary salon services
  • Authentic work / life balance
  • Beer Cart Fridays
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Bilingual Colorist (Spanish)

Esalon