Bi-Lingual Client Care Coordinator/Case Manager

All Valley Home Health Care Peoria , AZ 85345

Posted 2 months ago

Job Description

Come Join our Team and Help Us Raise the Level of Care for Those in Need!

All Valley Home Health Care is a family owned business that is dedicated to helping people with their in home care needs. We have been serving the Valley since 2002.

We are seeking an experienced and dynamic professional with a proven track record in Home Health Care. The successful applicant will be driven and results-focused with a can do attitude. We are committed to our clients and to continually Raising the Level of Care. As a member of an extraordinary team, you will support the companys commitment to creating a positive and professional culture.

Position Summary / Objective

All Valley Home Health Care is seeking compassionate and driven individual that wants to be a part of a growing company. We are currently hiring for Client Care Coordinators to assist with our territories in Maricopa County.

Essential Functions & Responsibilities

  • You and your team will be responsible for managing the care and schedules of 200+ clients and 200+ caregivers for your assigned territory.
  • We are quickly growing and a passion to do what it takes to help people and a passion for growth are a must.
  • You and your team will be responsible for meeting with clients, developing a care plan, and finding the right caregiver to fit their needs.
  • Duties include conducting home visits, personally introducing caregivers to clients, being "On-Call" every other week after hours, contributing to the growth of the company by networking and marketing, and generally being "hands on" for all aspects of all of our client's care.
  • We do have Spanish speaking clients and caregiver's, so being fluent in Spanish is a plus.
  • This is a FAST PACED and DEMANDING work environment that requires critical thinking and great customer service. You will be required to do both office work and field work.
  • On call: Due to the nature of our industry, you will be rotating on call every other Wednesday night through the following Wednesday morning. You will have a company cell phone and company lap top and are expected to handle any calls for your territory after hours and the weekend you are on call. This means you will be expected to go assist a client if a caregiver calls off or does not show to a shift if the client needs help and you cannot find a replacement caregiver within a certain time frame. You average 10 - 15 calls per day on the weekends and 10 - 15 calls outside off office hours during the week (for the whole week this is not per day).

Skills/ Requirements

  • MUST have a passion for helping people and have the ability to treat our customers as part of their family.
  • At least one year's experience in health care preferred (clinical setting, home care, home health, behavioral health).
  • Strong computer software skills.
  • Must be able and willing to be "On Call" 24-hours a day every other week and make intelligent, caring decisions with a sense of urgency.
  • Must have the ability to think outside of the box. Each situation in this field needs to be treated on a case by case basis. There are no "black and white" scenarios in home care.


  • Minimum of 18 years of age.
  • Ability to successfully interact with people in face to face situations, as well as by telephone.
  • Strong problem solving abilities and critical thinking skills.
  • Positive interpersonal communication skills are essential.
  • Experience in a home health setting preferred.
  • Must possess clerical skills, i.e. writing, filing, typing, and the ability to be trained in basic computer usage.
  • Strong ability to multitask.
  • Ability to delegate and accept assignments.
  • Detail oriented.

Important Notes


Pay Rate: $35,000 - $37,000 per year: ($30,000 to $35,000/year base salary, $200 additional per on call rotation (bi-weekly), $0.47 mileage reimbursement (Average weekly mileage is 100 miles).

Insurance available after 60 days (medical/ dental/vision). Company pays 80% of monthly premium, employee pays 20%.

2 weeks Paid Time Off (begins accruing day one. Employee can utilize after 90 days of employment).

All Valley Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious beliefs, sex, gender, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, genetic information, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.

Company Description

All Valley Home Health Care is a family owned business that is dedicated to helping people with home care needs. We have been serving the Valley since 2002. Do you want to make a difference in someone's life? Do you care about the well being of others? Then we want you to join our family! Plenty of opportunity for advancement in this solid, fast-growing company! Check us out at
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Care Coordinator

Western Dental

Posted 3 days ago

VIEW JOBS 7/13/2018 12:00:00 AM 2018-10-11T00:00 Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : * Set and achieve personal sales goals while supporting the goals of the team * Greet patients in a timely, professional and engaging manner * Introduce new patients to the office and staff * Provide patient consultations and communicate information about recommended treatments * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments * Nurture the patient relationship to encourage patient retention * Work as team player to ensure each customer receives the best service possible * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental – Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. * Paid Time Off (PTO) * Medical * Dental * Vision * Continuing education and advancement opportunities * 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Requirements * 2 years of sales, customer service or related work experience * Bilingual Spanish-English skills preferred * Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment * Ability to quickly learn new procedures and processes * Excellent communication and interpersonal skills * High level of ownership, accountability and initiative * Friendly, outgoing and motivated personality Western Dental Peoria AZ

Bi-Lingual Client Care Coordinator/Case Manager

All Valley Home Health Care