Bilingual Care Coordinator - Housing (Haitian Creole Or Spanish)

This is an onsite role where applicants should reside within the Stoughton, MA area to be considered for this position.

About Activate Care:

At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare

spend.

Role Overview:

The Housing Stabilization Specialist will act as a housing expert within their designated family emergency shelter program specializing in high-volume placements. This position requires regular on-site presence at a Stoughton shelter site within Massachusetts, with occasional travel to other sites. They will focus on assisting families and individuals with their unique needs, to secure long-term housing for individuals that are currently displaced. The Housing Placement Coordinator will support housing initiatives, including but not limited to the development and standardization of onboarding, training, policies, and procedures and implement best practices.

Responsibilities:

• Partner with shelter staff to assess and document family and individual needs, considering factors such as family size, geographic location, and public transit needs.

• Develop and deliver both on-site and virtual training for stuff on housing navigation resources, and approaches while providing follow-up in-person coaching for Care Coordinators at their designated location within Massachusetts.

• Develop and implement a performance management program for housing navigation efforts across shelter sites, collaborating with other locations to implement best practices.

• Capture accurate, timely data and drive initiatives to ensure continuous performance improvement.

• Maintain a clear understanding of any data discrepancies and how they relate to housing placement.

• Ensure compliance accuracy with program requirements and accuracy of data both internally and in databases.

• Flexible with operational and programmatic support to support family emergency shelter program operations as needed. This may include providing support on-site, ordering and distributing supplies, and assisting with general troubleshooting issues as needed.

• Develop and deliver effective training.

• Regular on-site presence at a designated shelter site within Massachusetts, with occasional travel to other sites.

• Other duties as assigned.